Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Customer service is awesome and trial offer is very affordable. Wide selection of resume designs. Definitely I will recommend.
I was in a rush to download my resume for an interview but for some reason, I just could not download it. Resume Genius has a team of amazing customer service representatives who are very patient and professional. Surprisingly, I got my resume in less than 2 minutes of talking to them. Wow!
It took my money after saying it was $2 and then said the website services are shut down which means that I can't cancel my account.
Great styles to choose from. Easy to download and edit right away. I highly recommend using Resume Genius for your next resume or cover letter. Thank you!
The CSR was quick to respond and got was very informative. Had a chance to talk to a guy but I forgot his name, he provided me suggestions for my resume which were very useful
They have a wide selection of templates for resume and everything is presentable and can really be beneficial to anyone applying for a job.
This site really deserves to get 5 stars.
Resume Genius have been very helpful and fast to get back to me. The site worked well. Customer support were friendly and handled my issues expediently. I fully recommend Resume Genius to anyone that is looking to create a amazing resume!
The product is simple and easy to use it helped me build a professional resume. Great benefits and very useful resources, and I was able to cancel easily within the trial period.
The service was easy to use, I downloaded all the templates they offer so I could use it for later in case I need to look for another job. I also shared my account with my family and member and friends so they can utilize the resume builder.
My cover letter was professional and they also gave good tips to improve my resume. I appreciate the customer service agent getting back at me so quick from their chat support when I had a technical issue. I fully recommend Resume Genius to anyone that is looking to create a amazing resume!
Resume Genius is user friendly and offers eye catching templates. The resources page is also very useful for resume writer rookies, and last but not least, the pricing is acceptable, seriously, it's a good value for the price.
I accidentally forgot to cancel my free trial and Jane was super helpful and gave me a full refund once I realized what had happened.
Very easy to use and great customer service. Was happy with the service, and the ease of navigating through the site.
I'll quote the woman who reviewed my original resume: " for a professional with your experience, your resume undersells you. This is the most important tool in your job search and it needs to clearly communicate your expertise, unique experience, accomplishments, and career goals"
Using resume genius helped me create a cover letter I need it real quick. I give a good feedback towards on them helping out.
I simply love the way they created the resume's on the website. It is true that it is very easy to create and use. It will not give you a hard time. Also the kind of service they provide helps a lot of people in many ways. Their hotline is absolutely friendly and they offer the resume's at a fair price. Great website. Keep rockin!
Easy to use. Professional and modern looking templates. Good customer service as well. Would recommend.
Very good resume on the go website. The resume builder is user friendly. Simple fill in the blanks and it generates a resume that can be easily switched to a different resume template by simply clicking on left and right arrows. Would recommend.
I contacted Resume genius about processing of refunding amount,
I dont why, without any notification, my money was debited from account,
(if) - i was in hospital with a accident, i had only 3000 rs in indian currecny, what should i do, should i pay bill of hospital, or should i pay for Resume genius,, what could you guys so, if you guys in my place,
I was in hospital. I have only 3000 rs for freinds hospital bill, i was just going to pay the, suddenly, my amount was debit of 3000 rs for Resumegenius.com, think of it, how do feel, 3000rs can only save the freind,
I am against to ResumeGenius, iam concern of my freind,
PLEASE TRY CONTACT FIRST AND DEBIT THE AMOUNT OF SUBSCRIPTION OR (BILLs)
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.