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ResumeGeniusReviews 216,700

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
223
This company responds to reviews on average within 1 day
Oregon
1 review
0 helpful votes
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Easy and efficient
October 18, 2019

Easy and efficient. Like the user friendly interface.

Date of experience: October 18, 2019
Michigan
1 review
0 helpful votes
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This is an awesome way to complete my resume. Thank you!

Date of experience: October 18, 2019
Canada
1 review
0 helpful votes
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I've only created the resume
October 18, 2019

I've only created the resume. Looking forward to see if I get a response.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2019
Minnesota
1 review
0 helpful votes
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Your resume builder is excellent
October 18, 2019

Your resume builder is excellent. I wish the trial was free though.

Date of experience: October 18, 2019
Michigan
1 review
1 helpful vote
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I was lead to believe that this was free and at the end or the process and all the time that I spent I get to the work that I have done I have to enter my credit card just to download the work I could have went to a different website

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Georgia
1 review
0 helpful votes
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Did not like you saying it's free and then after I completed resume I had to pay. Just not true.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Virginia
1 review
0 helpful votes
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Didn't know it'd cost something, spent like 2 hours working on my resume to find out it wasn't a free service.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Georgia
1 review
0 helpful votes
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4
October 17, 2019

4

Date of experience: October 17, 2019
New York
1 review
0 helpful votes
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So far this has been a very quick, and smooth experience. I am about to go through the downloading phase of this process, hope it continues to go smoothly!

Date of experience: October 17, 2019
South Carolina
1 review
0 helpful votes
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You misrepresent your service as free, should be illegal

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Ohio
1 review
0 helpful votes
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Super easy to use with great layouts to choose from!

Date of experience: October 17, 2019
Illinois
1 review
0 helpful votes
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This was very helpful to finish this painful process quickly.

Date of experience: October 17, 2019
Nevada
1 review
0 helpful votes
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Tell me I have to pay for it before I completely finish building it. Felt like I get conned into paying for it.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Texas
1 review
0 helpful votes
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I didn't realize that there was a fee to use the resume, but it's completely worth it. Just maybe tell your customers about the fee from the beginning.

Date of experience: October 17, 2019
Kansas
1 review
0 helpful votes
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:
October 17, 2019

:

Date of experience: October 17, 2019
Texas
1 review
0 helpful votes
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I didn't realize I wasn't on the free option anymore and started to fill out a new resume, and at the end after all the work it asked for $$, maybe put that at the beginning as reminder since elsewhere it states free, and forgot about my previous trial and other monthly plan in the long ago past

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
New York
1 review
0 helpful votes
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I was under the impression that this was a free service. It is unfortunate that all information is added prior to determining that there is a trial.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Canada
1 review
0 helpful votes
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Tell people that they can't download their resume unless you buy at the beginning before they waste 15 minutes

Date of experience: October 17, 2019
South Carolina
1 review
0 helpful votes
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Great assistance with building my resume. Easy as Pie

Date of experience: October 17, 2019
California
1 review
0 helpful votes
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:)
October 17, 2019

:)

Date of experience: October 17, 2019