From the business
Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
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ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
This company advertises free resumes and of course they charge you $39.95, but not only for the one-time you create a resume on their site, but continually every month until you realize you have paid at least 2 or 3 months for nothing. I would have paid $39.95 for the resume I created, although it could just as easily have been done in WORD - the quality was representative of what a free resume service should be. However, I was billed 3 times before I was able to catch it and figure out how to cancel the service. I travel a lot so don't have time to review my credit card accounts in detail every month, and I imagine a lot of business people are in the same situation. Beware and do not deal with this scam of a service. I don't understand why these type businesses are allowed to operate.
SCAM. Immediately cancel your card. They will charge you multiple times. Contact your bank to DISPUTE ALL charges. They will investigate the company/charges for you. THIS COMPANY NEEDS TO BE STOPPED NOW! SCAM SCAM SCAM. Kelly
I googled "free" resume templates. These people came up. I went through the process and sure enough, in order to receive an actual resume I could download there was a cost. I decided not to take the time and redo the entire process with someone else only to get the same result so I signed up for the $7.95 monthly plan. My credit card was instantly charged $95.40 for a yearly membership. There was nothing to indicate I was signing up for a year. I immediately contacted the company requesting a refund and there attitude was "tough luck pal, you're stuck".
The positive reviews on this company are clearly written by employees, etc. I would avoid this company at all costs.
Resume Genius was of no help in creating my resume. Cancelled my subscription and they still charged my card $39.95 per month. This is a scam. On top of that my bank charged me a foreign transaction fee. I guess they are based in Cypress.
I signed up for a 2 week trial. Yes you guessed it. No one told me I had to cancel or I would be charged $39.95 per month. Do not use it, It is a money scam. Also my credit card company had to send me a new card because they said my card had been compromised.
Learned my lesson. Will not sign up for any trial subscriptions again.
I was just so amazed at how simple and convenient it was to create a resume using Resume Genius. They promised a quality resume in 10-15 minutes and they went delivered! As a single mother of two who had just been laid off, I don't have much time on my hands and was in such a rush to get this done as soon as possible so I can find a new job. But with the help of Resume Genius, I was able to create a professional resume that I feel confident about within a fraction of the time it would take if I had tried to do it on my own!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members