About the Business
Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Cancelled account, customer relations BETTY KO, tricked me to write a review on your website, saying, she'll take care of it fast, and now won't refund me monies due. DO NOT, I REPEAT DO NOT FALL FOR HER LIES. I've called 8 times, each time being told she didnt receive screenshots, and today was told it's to late, and I sent her a screenshot of her saying she did receive all necessary paperwork, FRAUD, FRAUD, FRAUD
When I called customer service with an issue I was having, there was no wait time in connecting with a person and I was emailed by higher up and the issue was resolved quickly. Good customer service.
Ms Betty did contact me within 24 hours abount the refund i asked for. I had already
Cancelled it and had a cancellation number for it. The reps are not very nice so i
Am waiting to see howe long it takes to get the mondy back. Then i may write something
Else
Patricia A
This website was easy to use. It had a lot of information. This website is easy to navigate and has alot of options for whatever ki d of resume you are trying g to build. Read all of the terms and conditions.
I was very comfortable working on my resume because the website is very easy to navigate and user friendly. Thank you for providing the formal templates.
I was not satisfied with product I was not aware of the day the trial ended I tried to cancel membership but site wasn't letting me I called the number I was placed on hold called back and was told I needed to contact jaun
I only wanted the one time free of a dollar for a resume and then later deleted my account after figuring out that you have to pay more in order to use it. I then get charged twice for 32 dollars or so and ended up getting frauded by it. I would just like my money back.
Thank you for all your help & for listening to the customer first - great customer services- turn over with in less of 24 hours- I would reference family & friends to use the website.
I canceled my account due to funds shortage. Juan the manager contacted me after I had contacted the customer service department. He promised to contact the accounting department after I was still charged for the site fee of $39.95. Money I needed to live on. I explained the situition and he was very nice and understanding. The program itself works great in helping to present a better resume. I made one during the trial period and have yet to test it out on an actual potential employer. But it was nice and easy to use.
Looking at some of the reviews here it is amazing how many people do not read the information before the purchasing. I signed up and canceled before the 14 days because of the fact that I know I had to cancel before the auto-renewal.
I'm very satisfied with the template I chose, furthermore, I'm so excited because I received a couple of calls for interviews the day before yesterday after submitting my resume, I'm really proud to have found Resume Genius!
BS service. I wouldn't even give them one star if I could. They make you THINK you have two different subscription options - no such thing. When you sign up for what you think is a short-term low-cost subscription, they're actually signing you up for monthly $40 deductions and then they'll refuse to refund regardless of what you initially signed up for, or the fact that you haven't even used the month subscription. Save yourself the money and don't sign with them!
I must say my resume was very effective, I provided assurance to the interviewer using an amazing template, I noticed how he became surprised when he read my resume! I'm so happy because at the end of the interview he told me that the company would be proud to have me in the team. Job obtained!
Masterly! I just did what it said there, I canceled my account before the 14th day and that's all! I've got the benefit during the 14 days, it was amazing, you can choose the template you need.
I found it easy to use, I didn't have any difficulty using my credit card, I canceled on the 12th day and that's it! I could create three different resumes during the days, it was entirely simple!
This is so far the best resume creator I've ever seen! No doubt about it! No kidding, Resume Genius helped me land a job! I just paid $1.95 for the service and canceled before my 14th day and that's it, very easy!
I was using Resume Genius with Google Chrome but it didn't let me download my resume, so I called technical support and they were very kind with me! The issue was that my Google chrome was outdated, so I used Internet explorer to download it! So simple! I love you guys!
Easy to use, simple interface makes it simple! I didn't have any issue with my
Credit card, I just canceled the same day and I got the benefits during 14 days! And
The interviewer was really surprised for my amazing resume! Thanks, guys!
Do not use this company- They take money form your account without prior consent
I called on my 14th day of 1.99 trial and they had already taken out 39.95 from my bank account. They said they can not give refunds.
I am so upset!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members