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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Your payment at the end of preparing the resume is a trap
Easy to use. Thank you for you template. Good day.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Very easy to use; did not like that you have to pay.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Though I asked for free resume download, yours came up and it is not free!
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Great experience, really like the formatting, will recommend to others as well
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
It's a little underhanded how you get users to pay for services by having them complete their entire resume, and then prompting the user to pay when they try to save.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Great experience, very helpful. Would highly recommend
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
A lot of work and THEN payment is mentioned. This, after the web search for FREE RESUME TEMPLATES. Ya got me.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Excellent templates, easy to use and overall great experience!
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Easy and fun to build not a stress headache like other programs
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Doing the rΓ©sumΓ© experience was great but when I gave you my card information the Company took money twice off my card which I think is another way for you guys to make some money
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
With my current resume, being able to upload and completely reformat its appearance so seamlessly is fantastic
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Still to early to tell... so far I choose this out of others I have looked at so that's saying something. It's going to cost you 2 stars if you start spamming my email with crap!
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Easy to setup and view. Got me started in 20 minutes
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Love the detail and area they help you need vs not need
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Quick and Painless. I can't believe I put this off for so long or thought about paying one of those expensive companies to do it for me.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Put the $#*!ing cost upfront instead of after i complete the resume
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
I was so stressed on getting my resume done and they made it so easy for me!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Excellent. Was quick and direct to the substatnce that need to be known about me
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
So easy and helpful! The classic resume was my favorite
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius