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ResumeGeniusReviews 224,880

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
511
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow ​Victoria Q.
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This experience has been awesome!
July 22, 2021

This experience has been awesome! Love the resume styles and ability to add sections.

Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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Easy to use, but thought it was free till the freakin' end! Then they hit you up after you do all the work!

Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
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Advertised as Free
August 21, 2021

Advertised as Free. Let me build it then ask me to pay to download. Gross Slimy Slithery Snake Sales tactics.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow ​Maya H.
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It cost 24.95 to download my resume, which I didn't love, but the document itself is professional and can be edited later on Word. 6/10 Experience

Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Oregon
1 review
0 helpful votes
Follow ​Toshi Z.
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You should not offer resumes for free then charge at the end, after someone sits here and does the lengthy work required! They should be told up front that using your service and obtaining their resume at the end will cost! Very deceiving.

Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

South Carolina
1 review
0 helpful votes
Follow ​Latrice E.
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Great other than not taking debit as a form of payment

Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow ​Jona M.
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Building my resume was extremely easy with the step by step process you provided.

Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Edward B.
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First you say this is a free site, then you charge for the service.
Sounds like bait and switch to me

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow ​Dawn K.
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Great overall
July 22, 2021

Great overall - took a little get use to the format, but once I got going - it was good

Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Albert R.
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Thanks a whole lot y'all really made this easy for me

Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​Austin B.
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Quick and fluid process, but don't love the "FREE RESUME BUILDER" and then charging me for a trail at the end

Date of experience: July 22, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Erica T.
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So easy and amazing!
July 21, 2021

So easy and amazing! Last time I did a resume it was on Microsoft Word and was so much harder!

Date of experience: July 21, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ​Ryan S.
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Intuitive and very simple to use
July 21, 2021

Intuitive and very simple to use. Makes this process much easier.

Date of experience: July 21, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow ​Marti C.
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It's great that you can pick the template after entering information

Date of experience: July 21, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Kansas
1 review
0 helpful votes
Follow ​Jeffrey E.
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Thank you for making this an easy process. Great product and was fun to do.

Date of experience: July 21, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow ​Marianne S.
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I should not have to purchase anything on a free website to get the information that I asked for.

Date of experience: July 21, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Cynthia C.
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The resume template was super easy to follow. I recommend it.

Date of experience: July 21, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
Follow ​McKayla L.
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I wish there were more options but it said it was free and then once I was finished it wasn't free to print or download

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​Amelia U.
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I am having trouble scrolling down, the website is not as responsive as it should be. I also find it really disappointing and in bad taste that nowhere on the website before I made my resume did it say that I would have to pay. Feels like you are misleading and that has put a bad taste in my mouth.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow ​Michael D.
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Very easy to follow and very helpful hints/tools to use

Date of experience: July 21, 2021
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius