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ResumeGeniusReviews 225,072

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
516
This company responds to reviews on average within 3 days

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Utah
1 review
0 helpful votes
Follow Lindsay A.
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Very easy and user-friendly
August 14, 2021

Very easy and user-friendly. I haven't prepared a resume in years, and this was a cinch!

Date of experience: August 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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So-so
August 14, 2021

So-so. Did not have enough options for job experience skills listed. Also little things, for example, when it asked about when did you graduate? Does that mean undergrad or from grad school? I didn't like the Header Font on my resume but I do not see a place to edit/change it. Also, I listed all my skills in the skill box before realizing that I had to cancel that and that I was only supposed to enter one skill, click on "Add" and then enter a second skill, click on "add" and so forth.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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I wish I knew I had to pay for it before constructing it.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

GB
1 review
0 helpful votes
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It really should be made very clear before the process that payment is required before downloading is possible.

Date of experience: August 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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I liked how the website guided me through the process of making the resume. It was my first time making one too!

Date of experience: August 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Moyosoreoluwa J.
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Service was really great and efficient. Thanks so much

Date of experience: August 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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Yiu should mention a fee prior to pepple filling the entire document out... misleading and a little off-putting

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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So far, so good
August 14, 2021

So far, so good. Hopefully i'm able to make edits once I download. That's my biggest concern. Don't want to have to re-download each time I make a change.

Date of experience: August 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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I love how resume genius provided me with skills opt

Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
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Great, fast and easy
August 13, 2021

Great, fast and easy. Glad y'all were able to help me get this completed

Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
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Quick, easy, and painless
August 13, 2021

Quick, easy, and painless. Best service found out of the bunch.

Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Denise A.
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Dont say things are free when they are not - i hate this member ship none sense you rely on people NOT remembering and paying a ridiculous amount of money for nothingness.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ben K.
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Extremely helpful tips and easy to follow process.

Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Nevada
1 review
0 helpful votes
Follow Rogelynn C.
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It was very easy to use and had a great amount of resume template options.

Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow Aysha V.
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Amazing did my first resume here and I love it, very easy and simple.

Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Jamaica
1 review
0 helpful votes
Follow Aaliyah S.
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I wish I could add a link to my website to my resume. I find that that's the only feature missing from this Resume Builder

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Angela O.
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I want to edit the header but it won't allow me to do so. I am hoping I will have the ability to modify once I have paid.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Sue U.
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My card was continuously declined and for no good reason. I got notifications from my bank that this site was suspicious.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Montana
1 review
0 helpful votes
Follow Jessica M.
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I love the clean and clear templates
August 13, 2021

I love the clean and clear templates. You guys are helping me out big time!

Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
Follow brian L.
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Dog $#*! says free resume then hit you with a fee at the end dont waste your time

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius