On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not a good service at all. I'm not happy with the services. I paid $2.99 for this plan and now they have charged me $9.99. They don't even have good resume templates. And the templates have fault in them they don't write what you ask it.
The program was glitchy. Sometimes I couldn't backspace and erase things and once I tried to make a change to the finished product I couldn't view it again.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love the suggestions while attempting to fill out experience, skills and other sections!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was advertised as free, after working on my resume for over an 3 hours, i was then required to buy my resume.
Hello Reuben,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Your website initially stated it was a free resume service but then turns around and charges you for wanting to download it.
Hello Jon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy to navigate and affordable since I am unemployed and broke
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It is very great website to great a great resume in it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I liked the options to choose a custom resume for different fields
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's helpful not to have to type an entire resume when you have all the information that can just be inserted in a template and be able to send it to potential employers in a neat and clear format.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
Quick and easy, but disappointed because it said it was free until after I made it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Makes your whole task so much easier and pleasant.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says free CV templates. But I have to pay. Scam
Hello Kasym,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use, directly to the point, excellent recommended bullets for skills/experience.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I found this experience to create my curriculum vitae beyond easy and the results are astonishing... thank you resume genius
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
You should give options for pricing at the beginning.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good. I did not know how to write a resume since I have never had to apply for a job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its is a scam to waste time.and charge money from.people
Hello Shawinder,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's been a long time since I've updated my resume and with you guys help took the pressure off and my resume looks great!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I would rather not hear that its "free" only to have to pay.
Hello Seth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I wish this service was free, but it was honestly really helpful. The Suggestions were really good and very accurate.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Shohaib,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius