business logo of ResumeGenius

ResumeGeniusReviews 225,016

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey star
grey star
grey star
grey star
grey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
513
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Ellen B.
Unfollow Ellen B.
Share Review
Report Review

Very easy to use
July 29, 2023

Very easy to use. I uploaded my current resume and with a little editing I was able to complete my new resume in 15 minutes and it looks impressive and professional.

Date of experience: July 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Constance X.
Unfollow Constance X.
Share Review
Report Review

Great, I liked the templates and ideas of how to improve my resume. Thanks so much.

Date of experience: July 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Sonia Z.
Unfollow Sonia Z.
Share Review
Report Review

I wish the first resume would be free to download before I typed everything out

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sonia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

GB
1 review
0 helpful votes
Follow Mackenzie M.
Unfollow Mackenzie M.
Share Review
Report Review

Very easy to use and super helpful in creating a resume from scratch!

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Julia W.
Unfollow Julia W.
Share Review
Report Review

Having the charge auto renew makes you look like a scam.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Julia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Sandralynn T.
Unfollow Sandralynn T.
Share Review
Report Review

How easy and quick it is to get the perfect resume

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Carson V.
Unfollow Carson V.
Share Review
Report Review

I thought it was going to be free the entire time.

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Adriana U.
Unfollow Adriana U.
Share Review
Report Review

This site was a lifesaver!
July 28, 2023

This site was a lifesaver! I was overwhelmed with updating my old resume but the options at resumegenius.com were excellent.

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow G.Felton G.
Unfollow G.Felton G.
Share Review
Report Review

I enjoy seeing the recommendations from different titles and positions and then I am able to adapt and alter the references that suite my experience.

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Heidi T.
Unfollow Heidi T.
Share Review
Report Review

This is absolutely the best resume building site I have ever used. Fast efficient. The bullet point that offer take resume to next level

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow PAMELA C.
Unfollow PAMELA C.
Share Review
Report Review

It was easy i havent did a resume for over 26 years because i was self employed, this really helped in so many way

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Andrea Z.
Unfollow Andrea Z.
Share Review
Report Review

Its so expensive for no reason adn i have to call $#*!ty service to get this canceld

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andrea,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

TT
1 review
0 helpful votes
Follow Curtis N.
Unfollow Curtis N.
Share Review
Report Review

I would have preferred knowing the cost before proceeding

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Shannon B.
Unfollow Shannon B.
Share Review
Report Review

I did a search for free templates
August 27, 2023

I did a search for free templates. You waited until the end of the forms, after all the work was done, to mention price. Pretty shady practice. I paid because I was short on time and needed this done quickly.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shannon,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Jon N.
Unfollow Jon N.
Share Review
Report Review

Pretty intuitive program that i found fairly easy to use

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Ayla Z.
Unfollow Ayla Z.
Share Review
Report Review

I haven't written a resume in a long time. This was a helpful refresher.

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
3 reviews
0 helpful votes
Follow Susan Y.
Unfollow Susan Y.
Share Review
Report Review

Very helpful and to the point
July 28, 2023

Very helpful and to the point. Simplified the whole process!

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow THERESA O.
Unfollow THERESA O.
Share Review
Report Review

Easy to use and the work was done for me -great job

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Austin G.
Unfollow Austin G.
Share Review
Report Review

The resume builder was very easy to use. I was not expecting to be charged after completing the resume in order to download it, though!

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Michael Q.
Unfollow Michael Q.
Share Review
Report Review

Very easy to fill in blanks
July 28, 2023

Very easy to fill in blanks. Great suggestions for bullets. Fair price.

Date of experience: July 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius