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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very efficient website and I'm pleased with my Resume...thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The template was very helpful in creating my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't let me go through the entire process of creating my resume, THEN hold it hostage for $2.99. You should say up-front that this is not a free process. And then it auto-renews at $34.99/month? Predatory.
Hello Aidan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
False advertisement. Just be up front about your service. I like the templates, just be up front with the fact that its a paid service. Youre giving turbo tax vibes. Eew.
Hello Faith,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Love it tells u how to put your experience into words
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This made the grueling process of preparing a resume SO much easier and I could not have done it without this program!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I kept trying at least 3 to 4 times to pay, and I called customer service; they informed me to use a Credit Card, but I didn't see any instructions. It would be nice to post it if the customer is having problems.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy and I didn't seem to have any issue with how to do anything.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My resume has never looked so clean and concise! A+++
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So far the experience has been good easy to use software and honestly made my resume look better than it ever has
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very positive and super helpful! It was my first time writing a resume and this site helped me build a great resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Advertised as a free resume builder then wants to charge at the end after I spent 15 min with the program. That aside it's a really well made program so if ur willing to spend the money go for it.
Hello Andy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Procedure for adding the "personal strengths" was a little confusing.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Provided a quick and easy way to create a resume for future employment.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Such great software, so easy and helpful money well spent, very cheap and effective.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to organize skills, objectives and work history
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and the suggestions were exactly what I was looking for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't realize this was a pay for service until I got to the end. But guess what I paid it anyway. :)
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius