ResumeGenius has a rating of 4.5 stars from 209,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Good luck with your work for us all in the same work
Ease of creation and the suggestions for the job-specific skills were awesome.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
I assumed it was free. Should state the fees in the beginning
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thanks for the help in generating my resume for prospective future employers.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I have a back-of-mind thought that ResumeGenius could be a phony website.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Great, easy software to navigate and get your resume fast and simple
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good website to use if you need to make your own resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was very simple and quick. Loved how easy it was.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Templates and add on information are really helpful and streamline the process
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I hate that it markets itself as free then I have to pay to get the resume
Hello Cortney,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Awesome quick and easy advice and suggestions. They really made it simple
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very helpful with helping me step by step of building my resume.
I was upset that it was promoted as free, and then I ended up having to pay.
It was fine. Wish I knew about the fee before I started.
I was a great experience. I would recommend this service to anyone.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hate that I have to spend $25 to get a resume. Maybe have different tiers of membership.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Made it simple to make a resume when you don't necessarily know how to properly make one
I am just trying it for now. As of now, its great.
It was difficult to change the company without deleting the entire section.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's great my resume looks great and it was easy to do
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius