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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I like the pre-scripted suggestions based on position and function. This app expanded my thoughts about resume writing.
You are scam artists! I spent over an hour on my resume and only chose your website because the ad on Google said you were a free of charge service. I just got sucked into paying $24.95 for a freaking resume! A piece of paper I could have taken the time to create on Microsoft word. Insane!
Hello Mara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
No comment to enter now let me get my damn resume. If you require this much attention perhaps get a puppy... **MAD FACE**
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This process was so easy and fluid, making the process of writing a resume so much easier and stress-free. Looking forward to using my new resume in finding new jobs to come!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
You capitalized things that should not be capitalized and there is no way to fix it in the awards section.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I clicked the link under the impression that I would get this resume for free. However, once my resume was complete and I was immensely excited about getting a lovely resume, I was asked to pay at least $2.95 to access it. The resume was beautiful, don't get me wrong, I was just expecting it for free.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is BOOSH**T. Your site clearly says "FREE" and then I wasted 20 minutes creating a resume only to be charged $23 to get it. Thats called FAAAAALLLLSSSSEEEE ADVERTISING! ITS ILLEGAL!
Hello Jason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very thorough guidance on where to input information. Customization and suggestions to aid in resume completion
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was difficult to review the entire resume with the plant sitting across the resume on screen.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would like to see list of industry software and applications
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Pretty simple process with everything that you could expect.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been the easiest experience I have ever had building my resumé.
I will absolutely recommend it to others.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
You made editing my resume so much faster and more efficient than I would have made it!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I had trouble with the payment but when called customer service they were able to assist me right away
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made making a resume way easier, but it's difficult to fill out some volunteer work.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing! Great program that I would definitely recommend.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Seems to go rather well. Haven't had to do this in a very long time. Just part of the process
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I've never had a resume before, this was easy especially coupled with chat gpt
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so quick and easy and professional. Absolutely wonderful website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not free. Says free now i have to pay $#*!ing joke. Only paying because its midnight and im not inputting all this $#*! again
Hello Tyler,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius