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ResumeGeniusReviews 225,039

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
514
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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I like the pre-scripted suggestions based on position and function. This app expanded my thoughts about resume writing.

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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You are scam artists!
September 30, 2023

You are scam artists! I spent over an hour on my resume and only chose your website because the ad on Google said you were a free of charge service. I just got sucked into paying $24.95 for a freaking resume! A piece of paper I could have taken the time to create on Microsoft word. Insane!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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No comment to enter now let me get my damn resume. If you require this much attention perhaps get a puppy... **MAD FACE**

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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This process was so easy and fluid, making the process of writing a resume so much easier and stress-free. Looking forward to using my new resume in finding new jobs to come!

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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You capitalized things that should not be capitalized and there is no way to fix it in the awards section.

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
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I clicked the link under the impression that I would get this resume for free. However, once my resume was complete and I was immensely excited about getting a lovely resume, I was asked to pay at least $2.95 to access it. The resume was beautiful, don't get me wrong, I was just expecting it for free.

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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This is BOOSH**T
September 30, 2023

This is BOOSH**T. Your site clearly says "FREE" and then I wasted 20 minutes creating a resume only to be charged $23 to get it. Thats called FAAAAALLLLSSSSEEEE ADVERTISING! ITS ILLEGAL!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jason,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow JESSE R.
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Very thorough guidance on where to input information. Customization and suggestions to aid in resume completion

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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It was difficult to review the entire resume with the plant sitting across the resume on screen.

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
Follow Michael D.
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Would like to see list of industry software and applications

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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Pretty simple process with everything that you could expect.

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Phyllis Q.
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This has been the easiest experience I have ever had building my resumé.
I will absolutely recommend it to others.

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Hannah C.
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You made editing my resume so much faster and more efficient than I would have made it!

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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I had trouble with the payment but when called customer service they were able to assist me right away

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Made making a resume way easier, but it's difficult to fill out some volunteer work.

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Amazing!
August 31, 2023

Amazing! Great program that I would definitely recommend.

Date of experience: August 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Seems to go rather well
August 30, 2023

Seems to go rather well. Haven't had to do this in a very long time. Just part of the process

Date of experience: August 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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I've never had a resume before, this was easy especially coupled with chat gpt

Date of experience: August 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It was so quick and easy and professional. Absolutely wonderful website

Date of experience: August 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Not free
September 29, 2023

Not free. Says free now i have to pay $#*!ing joke. Only paying because its midnight and im not inputting all this $#*! again

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tyler,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius