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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Faced problem during payment.
I was not informed earlier that this platform does not create free templates.
Can't change the sequence.
The platform is great. I gave it 4 starts because I found misleading the fact that it's advertised as a free service.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said free and you're billing me for it. False advertisement.
But I need it. So I'm paying for it
Hello Dominic,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
How can I give you 5 stars I have not seen my resume yet
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love the ease in which I was able to build my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a good website good job hope you make money
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. Love the bullet options provided.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easiest form I have ever filled out. Intuitive and great variety of resume forms.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site says you get free resume then makes it impossible to get the free resume and forces payment. Just be upfront about it
Hello Amit,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I like the formats available and how easy they are to fill in. I, however, cannot stand that the only option available is auto-renew billing. It's such a pain.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I signed up for resume genius no more than 3 months ago, and paid for my resume and a subscription. Now I'm already being charged $23 to download my resume for just the 2nd time. Something must be a mistake about that.
Hello Daniel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was very helpful-I love the option of the quick bullet points on summarizing. Soo cool
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Unsure at this time if I am able to move sections around.
Hello Sarah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Too expensive. Can't space out jobs so they line up per page. One job description ends up being on two separate pages. Does not look professional. Can't add spaces in Summery to break up paragraph.
Hello Alexandra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent suggestions for explaining skills and work experience
I hope editing is flexible
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found this site by searching free resume templates. Then when it came time to print my resume I found out that I had to pay to do so.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would like the option to edit the resume while on the document chosen.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish the price of downloading the resume was stated in the beginning where you choose to make a new resume or add an old one. Would've saved my loving hopes up. But a great service I'll recommend!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
An effective tool for creating an excellent resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bhargavi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius