business logo of ResumeGenius

ResumeGenius

Overview

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
161
quality
185
This company responds to reviews on average within 1 day
How would you rate ResumeGenius?
grey star
grey star
grey star
grey star
grey star
Utah
1 review
0 helpful votes
Follow Bill T.
Unfollow Bill T.
Send Message
Share Review
Report Review

Fast, quick and easy to complete
January 31, 2021

Fast, quick and easy to complete. Great results and a very professional resume.

Date of experience: January 31, 2021
Maryland
1 review
0 helpful votes
Follow MARIA D.
Unfollow MARIA D.
Send Message
Share Review
Report Review

It says free but still charged...
September 29, 2021

It says free but still charged... so basically its not free. False advertisement

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Tennessee
2 reviews
0 helpful votes
Follow Amy Z.
Unfollow Amy Z.
Send Message
Share Review
Report Review

I did not know that I would be charged 2.95 for my resume.

Date of experience: May 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
2 reviews
0 helpful votes
Follow Brenda R.
Unfollow Brenda R.
Send Message
Share Review
Report Review

Thought it was free; but the program made it very easy to write.

Date of experience: August 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Samuel A.
Unfollow Samuel A.
Send Message
Share Review
Report Review

Good but do i really need to constantly pay to change my resume

Date of experience: February 12, 2020
Arkansas
1 review
0 helpful votes
Follow Summer Y.
Unfollow Summer Y.
Send Message
Share Review
Report Review

You really should let people know this is not free. It is misleading.

Date of experience: March 26, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Gabe R.
Unfollow Gabe R.
Send Message
Share Review
Report Review

Not as user friendly as I hoped, download to print off was difficult

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2020
Illinois
1 review
0 helpful votes
Follow Marquise R.
Unfollow Marquise R.
Send Message
Share Review
Report Review

This was so perfect for me it made The Whole process so easy

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Connecticut
2 reviews
2 helpful votes
Follow Amy P.
Unfollow Amy P.
Send Message
Share Review
Report Review

It was quick and easy to complete my resume!
June 10, 2022

It was quick and easy to complete my resume! I highly recommend it!

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Ashley P.
Unfollow Ashley P.
Send Message
Share Review
Report Review

Disclosing your fee at the end of the resume creation process is shady.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Ashley,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Maria P.
Unfollow Maria P.
Send Message
Share Review
Report Review

It was very easy using this website they were very helpful. Thank you!

Date of experience: May 18, 2020
Nigeria
1 review
0 helpful votes
Follow Joseph Y.
Unfollow Joseph Y.
Send Message
Share Review
Report Review

I got the exact style of formatting I always wanted for my resume.

Date of experience: August 5, 2021
Texas
1 review
0 helpful votes
Follow ​Eduardo L.
Unfollow ​Eduardo L.
Send Message
Share Review
Report Review

Tricked me into paying for services
April 10, 2021

Tricked me into paying for services. Waited till the end to charge me.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2021
Missouri
1 review
0 helpful votes
Follow Benjamin Q.
Unfollow Benjamin Q.
Send Message
Share Review
Report Review

It is not free, I had to pay for it
March 10, 2020

It is not free, I had to pay for it. Deceptive and annoying.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 9, 2020
Pennsylvania
1 review
0 helpful votes
Follow ​Joshua J.
Unfollow ​Joshua J.
Send Message
Share Review
Report Review

Initially, I lost some information
July 22, 2021

Initially, I lost some information. But I am happy with the completed resume.

Date of experience: July 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Russell L.
Unfollow Russell L.
Send Message
Share Review
Report Review

I love the site, but it claimed to be free and it isn't

Date of experience: April 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Eric S.
Unfollow Eric S.
Send Message
Share Review
Report Review

So far so good!
February 2, 2021

So far so good! Easy and smooth! Barely had to edit the document

Date of experience: February 2, 2021
Louisiana
1 review
0 helpful votes
Follow Renee M.
Unfollow Renee M.
Send Message
Share Review
Report Review

This was a great resume builder
October 31, 2021

This was a great resume builder. It was user friendly and looks professional!

Date of experience: October 31, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Kimberly Q.
Unfollow Kimberly Q.
Send Message
Share Review
Report Review

The website is super easy to use
January 16, 2024

The website is super easy to use. It's also easy to edit my resume and provides great content.

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Alejandro Q.
Unfollow Alejandro Q.
Send Message
Share Review
Report Review

Super quick and easy
March 28, 2023

Super quick and easy. Wonderful to use and the suggestions are top tier.

Date of experience: March 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius