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ResumeGenius

Overview

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
161
quality
185
This company responds to reviews on average within 1 day
How would you rate ResumeGenius?
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Arizona
1 review
0 helpful votes
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So far so good I look forward to using this in the future

Date of experience: July 13, 2020
Washington
1 review
0 helpful votes
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I'd like to know I'm paying for this before I'm done making it

Date of experience: March 15, 2021
Utah
1 review
0 helpful votes
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I like the system prompts that assist in getting the necessary information across.

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
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Good, my experience was awesome, easy and exciting
December 29, 2021

Good, my experience was awesome, easy and exciting. It was a quick process.

Date of experience: December 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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Great!
July 11, 2020

Great! Wish that I could edit more the formatting of the job descriptions.

Date of experience: July 11, 2020
Indiana
1 review
0 helpful votes
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Didn't tell me that I needed to pay to get my resume downloaded

Date of experience: August 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Quick easy and painless experience
July 12, 2020

Quick easy and painless experience. Thank you for the friendly easy user setup

Date of experience: July 12, 2020
Rhode Island
1 review
0 helpful votes
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It has been very helpful to use these templates to create a resume.

Date of experience: August 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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The process of making a resume is easy and it's a great source!

Date of experience: August 6, 2021
Utah
1 review
0 helpful votes
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It was super quick and easy to use and my resume looks amazing

Date of experience: November 26, 2020
Texas
2 reviews
0 helpful votes
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Love it the best if you need a resume I refer resume genius

Date of experience: February 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Sold this as free and I had to pay to get the resume.

Date of experience: July 15, 2020
Texas
1 review
0 helpful votes
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The process was easy and a variety of resources for guidance and help

Date of experience: June 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Zealand
1 review
0 helpful votes
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It would be more transparent to explain the billing process at the start

Date of experience: February 21, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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You should make it clear from the beginning that you need to pay.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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I thought this was FREE
April 26, 2021

I thought this was FREE. What a scam. I want my money back.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 27, 2021
Canada
1 review
0 helpful votes
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Building my resume was fun and easy and it looks pretty darn good!

Date of experience: March 25, 2021
Arizona
1 review
0 helpful votes
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You advertise as a free resume template on Google but not really free

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Tamara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Excellent support and guides for creating and editing my resume. Would highly recommend!

Date of experience: March 21, 2021
New Jersey
1 review
0 helpful votes
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Very easy to produce my resume
January 7, 2021

Very easy to produce my resume. Lots of examples to help guide you

Date of experience: January 7, 2021