ResumeGenius has a rating of 4.5 stars from 209,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
This program was so simple and easy to use and produced quality and professional resume options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good except inability to move the order in experience in one institution
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should explicitly say that there is a cost involved before we do all the work
Hello Nikki,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Highly user friendly, easy to use, quick and effective resume improvement on line tool.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So Far so good when I actually print it out to see how it looks then I'll know how good the app
Is I can't exactly see my resume great
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Really helpful tool. Resumegenius helps alleviate the stress of creating a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use & good value - additional template options would be great
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Confusing and time consuming to get everything perfect
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Please, acknowledge receipt of my payment of $ 2.95 and email my resume. Thank you.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good very good good good good good good good good good good good good
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When I get to get my resume saved it wanted me to pay the subscription for it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Free resume? No, I was charged after everything was input
Hello Dorena,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It said free but then after putting in all the work to fill out a resume it charges to save it
Hello Jerry,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Was easy to use and had some good pre-worded descriptions.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The best help I could ever find in helping me build a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This process was easy and there were a lot of options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
First time using, made editing my cv nice and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When editing the resume get rid of the tool bar thats in the space allowed for text.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was lead to believe this was free and then, at the end, I had to put in credit card info.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius