The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Thank you for helping me out in my resume. Hopping for more help
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I really enjoyed the simple step-by-step program that guided me through the process.
Hello,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
Looks good. Needs some adjustment. Easy and good choices to place into resume
Great and detailed forms to get all of your info. Lots of templates.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I dont like that its advertised as free but i have to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great templates! Deeply appreciate how helpful the site is at generating the objective
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Serves the purpose of creating a resume but has quite a few limitations
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A 1 program that i chose to work with. More information to follow
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Ive always hated writing resumes, Best thing I've found in a long time.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very much like the resume builder, but the price is a bit high.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is a best experience - quick and a no of eye catching formats.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was a nice experience outside of being forced to write a review.
Hello,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
Such a good site for creating resume. You get all you need here.
I was dreading making a resume but this was so easy. Thank you!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use and great words and phrasing when I needed it
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice very use fall easy and very handy glad to have found it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Takes the stress off creating the resume you need to fit the job you are applying for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made a resume then found out i had to pay to use it
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
This was a great help! The assistance given to create the resume... fantastic!
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius