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ResumeGeniusReviews 225,082

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
518
This company responds to reviews on average within 3 days

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Massachusetts
1 review
0 helpful votes
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Great selection of descriptions provided in a concise manner

Date of experience: December 11, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Very grateful for a quick and thorough resume build!

Date of experience: December 11, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Very good is not enough to say how well this format works.

Date of experience: December 11, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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The site is easy to navigate and very user friendly.

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Advertised as free, but I ended up having to pay for it...

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Taylor,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Marcial U.
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This made creating a resume so much more stress free than i could have imagined.

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Thus far easy to use and love the ideas that I will get to edit.

Date of experience: December 10, 2023
Maryland
1 review
0 helpful votes
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I tried downloading my resume a first time after paying and it would not allow me to access it so I needed to pay triple the price to access it.

Date of experience: December 10, 2023
Washington
1 review
0 helpful votes
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Haven't seen the resume, yet so it's difficult to to assess

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Easy quick helpful cheap smart so far I glad I did it

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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How come it cost $34 for a cover letter, and only $10 for a resume?

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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Like the way it captured info from my existing resume.

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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You advertise a free resume but make me pay for it once I'm done?

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kamryn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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I like how I was given option wording
December 10, 2023

I like how I was given option wording. This is what I was looking for

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

France
1 review
0 helpful votes
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Amazing but next time try and make it free for newcomers.

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Very easy to build a resume for those reentering the workforce wanting to be in control of the skills they want to represent their professional experience.

Truly grateful so user friendly. Hope all ends will!

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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This website has helped me land two jobs furthering my career!

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Demarco D.
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Throwing in a payment last minute is really sleazy

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Switzerland
1 review
0 helpful votes
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Because you don't correct mistakes in the text. I mean grammar

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
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This was so easy and made my resume amazing. Better than I ever could have alone.

Date of experience: December 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius