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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This is ridiculous for a resume, also this information about payment should have been provided before i placed all this work into building my resume with you guys. I will not recommend or use again
Very Helpful App. I dreaded the whole process & have been putting it off due to the dreading of the process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I think that a 1 off payment option should be made, instead of holding me to ransom and making me cancel the subscription a tad disapointing
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was really good and I love my resume. Ready to get this new position and start a new career.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed to purchase a prepaid card because the site would not take mine
Hello Lucas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful as I have zero experience with resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't tell me I had to pay upfront. This site popped under free, after I spent hours completing my resume I then had to pay. $2.95 for the trial, 2X.XX after the 14 days. Im printing and canceling
Hello Talichia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very complete in offering to help with suggestions.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Works well, would like to be able to edit a bit more smoothly
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume templates are sleek and contemporary while accessible to read, and the Ai generated skills and professional summaries are well-worded and accurate. The website itself is a bit glitchy.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I didn't know there was a cost until the end of the resume building experience
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and quick and hopefully helps me find a good job lol
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be better if a person could make one free resume and use for and depending on if they like it or not then pay to make another resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your ad on Google is misleading. It states: Free Resume Templates | Build a Resume In 15 Minutes
Resume Genius
Free Resume Maker
But your service is NOT FREE! I must pay $2.95 AND am required to have a subscription which I will promptly cancel.
Free and fast resume services. Have your resume ready in minutes.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I like how resume genius guided me to securing my own resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish it was a little easier to save multiple templates for various types of jobs. I often have to start over when applying for a new job. Otherwise i love the way it auto fills and give multiple templates to choose from.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Prices not given until after resume was completely built.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Did not like that it said it was free and it was not
Hello Bethany,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I had a wonderful experience with resumegenius. It was very helpful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Roshieka,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius