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ResumeGeniusReviews 219,510

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
333
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Roshieka Q.
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This is ridiculous for a resume, also this information about payment should have been provided before i placed all this work into building my resume with you guys. I will not recommend or use again

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Roshieka,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very Helpful App
December 4, 2023

Very Helpful App. I dreaded the whole process & have been putting it off due to the dreading of the process.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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I think that a 1 off payment option should be made, instead of holding me to ransom and making me cancel the subscription a tad disapointing

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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It was really good and I love my resume. Ready to get this new position and start a new career.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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I needed to purchase a prepaid card because the site would not take mine

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lucas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Very helpful as I have zero experience with resume.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kenya
1 review
0 helpful votes
Follow TALICHIA C.
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Didn't tell me I had to pay upfront
December 28, 2023

Didn't tell me I had to pay upfront. This site popped under free, after I spent hours completing my resume I then had to pay. $2.95 for the trial, 2X.XX after the 14 days. Im printing and canceling

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Talichia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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EASY
December 4, 2023

EASY. Didn't take long and I enjoyed the experience.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Sue D.
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Very complete in offering to help with suggestions.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Works well, would like to be able to edit a bit more smoothly

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Carly J.
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The resume templates are sleek and contemporary while accessible to read, and the Ai generated skills and professional summaries are well-worded and accurate. The website itself is a bit glitchy.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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I didn't know there was a cost until the end of the resume building experience

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Joshua C.
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Easy and quick and hopefully helps me find a good job lol

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Kayron R.
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It would be better if a person could make one free resume and use for and depending on if they like it or not then pay to make another resume.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Renita J.
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Your ad on Google is misleading
December 4, 2023

Your ad on Google is misleading. It states: Free Resume Templates | Build a Resume In 15 Minutes
Resume Genius
Free Resume Maker

But your service is NOT FREE! I must pay $2.95 AND am required to have a subscription which I will promptly cancel.
Free and fast resume services. Have your resume ready in minutes.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
Follow Diana N.
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I like how resume genius guided me to securing my own resume.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Rachel F.
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I wish it was a little easier to save multiple templates for various types of jobs. I often have to start over when applying for a new job. Otherwise i love the way it auto fills and give multiple templates to choose from.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Eijah C.
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Prices not given until after resume was completely built.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Bethany Y.
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Did not like that it said it was free and it was not

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bethany,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Dempsie N.
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I had a wonderful experience with resumegenius. It was very helpful!

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius