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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great, other than I wish it would've told me I would be charged for building a resume before I built it.
Just need one copy of a quick fix to a resume I don't understand why its so much money for a quick fix and one download. Eventually I'm just going to move everything to another resume site.
Hello Joshua,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It helped make my resume sound very professional and helped me pinpoint my skills.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Next time make sure to let people know up front you plan to charge them.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Provide format with options while building the resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far this is the easiest thing I have ever done. This is better than me having to do all the editing.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very organized templates, different kinds of aesthetics (versatile) and great tips for including or omitting certain information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I chose this format because it said it was free. I made the resume then I had to pay 30 to download it. Not honest
Hello Caroline,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good reliable great experience and good customer support and great service from the team
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to edit and choose from so many options!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish the pricing was more clear up front, I might have chosen differently. The use of the packaged was very easy and I'm looking forward to printing a few different versions for comparison before I go back and make any edits.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Amazingly helpful and intuitive, removes all the stress of building a resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Originally said it was free then asked me to pay after spending 30 minutes crafting resume.
Hello Alex,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Advertised as no sign up or cost, but there clearly was a sign up & cost associated. Whatever though. It's $3.
Hello Chris,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your help and I hope I be successful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Assisted in compiling best information for the best resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Being upfront about it not being free would have been great
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy. Took 5 min to get a decent resume from scratch. Awesome
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Lots of choices. Easy to create and manage. Worth the cost.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius