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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It really took all the annoying work out of making a resume <3
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use. Great recommendations throughout
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved how easy it was to input all materials needed.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a seamless experience for me. I enjoyed this resume experience tremendously. It was all done for me! No stress whatsoever. I highly recommend this company.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Advertised as "free" although amount billed so far seems reasonable
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was not upfront about the resume costing money, and I would have much rather preferred knowing that it was going to cost not only money but a subscription of sorts.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great website! Easy to navigate and helpful with dialogue! My only complaint is the cost of the service.
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Y'all were smooth helping me get a very professional resume together,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great experience, but i thought the resume template was free.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was amazing, not to with computer formatting but this was so easy and very helpful. It put my actual information in place were it would've been had for me. Thank you for your service.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Wish I could change some of the formatting in the resume templates
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's pretty good but hard to show the dates accurately if have many jobs with same company
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy, I'm actually here from recommendation.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to fix my new resume with this assistance
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It provided helpful information to create an updated resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
THE PROGRAM WOULD NOT LET ME TAKE MY JOBS OUT OF DATE ORDER SO THE MOST PERTINENT JOB EXPERIENCE WAS MOVED TO SECOND POSITION. NOT HAPPY ABOUT THAT!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I think your service is helpful, but your prices are too high for what you provide. It feels like highway robbery to be forced into a subscription model knowing people will be forgetful and forget to cancel. Charge a flat fee instead of a subscription, it feels very malicious.
Hello Alek,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The resume builder was simple and easy to use. I was originally going to use it just as a guide for making one myself, but it came out very nice and I was able to use it without needing to make any edits. It was the first time I've needed to put together a professional resume, this made the process so much less stressful.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius