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ResumeGeniusReviews 217,253

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
240
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
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I still had to go back and make edits on my experience, it didn't seem to save my end dates for each position

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Quick and easy
December 3, 2023

Quick and easy. Good quality of resume that really pointed out my job experience

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maine
1 review
0 helpful votes
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I'd like to be able to drag the location of education and awards. Like the guidance and option to prefill experiences

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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N/a there is nothing that could change my experience

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Good, but will see all the capabilities after I pay for the trial

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Do not want a subscription
December 27, 2023

Do not want a subscription. Waste of money. Cancelling immediately after downloading resume. I have shame even paying for this service after being advertised as free.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Zachary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Simply outstanding!
December 3, 2023

Simply outstanding! Thak you for ensuring accurate bullets are provided to match the job description.

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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It's advertised as free!
December 3, 2023

It's advertised as free! You do all the work and they make you pay.

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Should have been up front that there would be a charge for the 'free' resume.

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Disappointed that I went under a free app and now I'm being charged.No reason.

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

AE
1 review
0 helpful votes
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Paying should've been mentioned before completing the resume.

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow ANGELICA W.
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I loved being able to have help setting up my resume

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
1 helpful vote
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Avoid!
December 27, 2023

This company continued to charge my credit card for many months before I even noticed. I thought the initial payment for the minor amount of help for my sons resume was it, but NO! They have been charging over $23 per month for I do t even know how long! I sent emails to cancel and they are still charging my cc! Total scam!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Danna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Suck people in for hours just to find out that you can't even save or print without spending hours working on this over and over again. ADVERTISING is COMPLETELY misleading... but, I have to fork out money, while unemployed, just to try and get employed, so that i can turn around and give that money to you. Thank you for the help, the templates are super helpful and semi easy to work with, so at least thank you for that.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Ryan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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This resume builder was easy to use and I like that it had bullet comments for my specific career field

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Ruvene W.
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Made the process easy,convenient,fast and professional

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Made me go through $#*!ing everything before saying i have to pay for the $#*!ing resume

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Molly W.
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I love this site I have been using it for years. Every time I need an updated resume, I repay for 1 month of service then cancel it when I don't need it again. Whenever I return, every resume I've ever created is still available for use and editing. Makes my life so much easier.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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It's an awesome program to experience
December 2, 2023

It's an awesome program to experience. I will recommend all my friends to use this site.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Frustrating that you say you offer a free service, then a pay wall right the end.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius