Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
I still had to go back and make edits on my experience, it didn't seem to save my end dates for each position
Quick and easy. Good quality of resume that really pointed out my job experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'd like to be able to drag the location of education and awards. Like the guidance and option to prefill experiences
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
N/a there is nothing that could change my experience
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good, but will see all the capabilities after I pay for the trial
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Do not want a subscription. Waste of money. Cancelling immediately after downloading resume. I have shame even paying for this service after being advertised as free.
Hello Zachary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Simply outstanding! Thak you for ensuring accurate bullets are provided to match the job description.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It's advertised as free! You do all the work and they make you pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Should have been up front that there would be a charge for the 'free' resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Disappointed that I went under a free app and now I'm being charged.No reason.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Paying should've been mentioned before completing the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I loved being able to have help setting up my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This company continued to charge my credit card for many months before I even noticed. I thought the initial payment for the minor amount of help for my sons resume was it, but NO! They have been charging over $23 per month for I do t even know how long! I sent emails to cancel and they are still charging my cc! Total scam!
Hello Danna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Suck people in for hours just to find out that you can't even save or print without spending hours working on this over and over again. ADVERTISING is COMPLETELY misleading... but, I have to fork out money, while unemployed, just to try and get employed, so that i can turn around and give that money to you. Thank you for the help, the templates are super helpful and semi easy to work with, so at least thank you for that.
Hello Ryan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This resume builder was easy to use and I like that it had bullet comments for my specific career field
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made the process easy,convenient,fast and professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made me go through $#*!ing everything before saying i have to pay for the $#*!ing resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love this site I have been using it for years. Every time I need an updated resume, I repay for 1 month of service then cancel it when I don't need it again. Whenever I return, every resume I've ever created is still available for use and editing. Makes my life so much easier.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It's an awesome program to experience. I will recommend all my friends to use this site.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Frustrating that you say you offer a free service, then a pay wall right the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius