Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
The system was easy and intuitive, however I feel that i was suckered into a payment that wasn't explained up front. Expected at least a single use with limited options for free as a trial but was then surprised with a necessary payment to DL.
Good except that I needed to go back to edit my resume at the end and it would only bring up a preview of the resume without the ability to edit. Please fix this! I will have to edit after download
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
Only a 3 cause it says free but once again they charge you at the end when you try and get your resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
User friendly, made everything easy my resume is the best!
Thank you for your great review! We are happy you enjoyed your experience.
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Resume Genius
I think it is a great and useful website especially for someone still in college
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Resume Genius
Already have a membership. Why charge the extra 3 dollars
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
N/a it's alright just hope I can cancel if need be like it explains
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Resume Genius
Very easy to navigate, clean site look, and excellent ways to improve a resume.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
So far so good. Impressed with the ease of use. Let's see if I get the job...
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Resume Genius
Amazing added bullets just had to put my personal information in and it did everything for us
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Resume Genius
Quick and easy. Not sure if it was the website or my internet but it took for ever for a few of the pages to load
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Resume Genius
There was no advanced transparency re: fee for resume template.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said free, now I'm paying, not sure if I'll be able to access it other than the one PDF. Also, buggy trying to edit text.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really easy to navigate and really happy how it came out.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
Easy to use with plenty of good templates to choose from. Claims to be free but you have to pay if you want to download your resume. It's only about $3.00, but will cost $15.00 a month if you don't cancel, soooo not free as advertised
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
...
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Resume Genius
Smooth experience. Very easy and helpful with great templates.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
Thanks nice easy anybody can do it cause i did with the help of this site
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Resume Genius
Site made everything easy to create the perfect resume.
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Resume Genius
Love the ease of access, now hope there are no issues printed, cancelling when ready etc.
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Charles,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius