Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
The experience was pleasant. Although no way of confirming only one page.
One star removed for $23.95 auto charge after 14 days. No way to opt out.
Payment requirements should have been informed from the beginning.
Hello Praveen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Nice and easy, gave me good input, messages, and skills to put into my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional options available for your resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Haven't compiled a resume in over 30 years. This was a huge help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you, I need to help my nephew find a new job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy step by step instructions. Thank you, my resume looks very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I choose a 14 day subscription why should i have to call to cancel. Seems like web to catch peoples money
Hello Jonah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I loved the pre prepared skills or job descriptions
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Terrible experience with payment process and access to be able to download the resume. I will change my review if the errors are corrected. If the errors are not corrected, I will refer to BBB
Hello Caden,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great site, quick, well instructed and informative
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The templates and auto-fill function made updating my resume simple.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Making CV was never so simple before! Resumegenius is truly a genius application for quick and efficient cv.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good and well priced very effective but annoying how adding in my education kept automatically adding the word:candidate,after my degree without the ability toremove it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I thought it was free, but it was a great process.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love that It would give suggestions to make the resume more professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Scummy to let me get all the way through the resume process and then hold my work hostage behind a pay wall.
Hello Hunter,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and easy process. The AI generator is not as helpful as I would have liked.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was free but then asked for my card info and was in fact not free
Hello Antessha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It would have been less offputting to know the cost up front before I started working on. Your site.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius