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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was quick and easy. Very easy to complete
And download. Would use again and recommend
Great Service
I had a nice experience with resume guide to build my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great tool to help build a resume and make it look professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy quick and professional service. Tool provided multiple resume layouts to choose from. Great description of job skills and description of duties.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to create my resume by uploading my existing!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had a wonderful experience with Resume Genius. Helpful hints with work experience and objective.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good. I liked your suggestions to create a professional resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not very easy to edit with having to go in and out of each little section
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume builder. Needed help as never needed to do one before
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent outstanding customer service was provided during this resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy website to use and love all of the templates. Also easy to edit and submit.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I think it was wonderful to have found you. You've taught me a lot. Thanks. God bless.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent, Outstanding, and very easy-to-use. I loved it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Site says free resume but pops up another site when you try to print or email your resume you spend considerable amount of time to create. Pop up site asks you to upgrade, I don't want to, but you have no otehr choice if you want to print. Main site also does NOT list a means to contact to clarify it is free. I will change my experience should this be some error on my part.
Hello William,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's been pretty simple process and helped me update my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was good so far with this web site. We'll see how it goes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience, professional resume, very pleased with the product
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Couldn't figure out a way to edit the resume to allow everything to fit in one page. It is advertised as "FREE" but you have to pay to download or print.
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great it's the best thing so far and I'm excited to keep going
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks,thanks,thanks,thanks,thanks,thanks,thanks,thanks,thanks,thanks,thanks.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius