On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Tried 3x to use a major credit card and it kept going back to payment screen. Hope it doesn't charge my card 3x because I ended up having to use a different one
The process was quick, easy to follow and the results are impressive!
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Easy to use, helped with the wording, like different formats & inexpensive
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
The template was very helpful, this was my first resume and I had no idea what to do.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Awesome experience. Simple and straight forward. This should help boost my options.
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Great resume builder. Didn't know had pay until all finished.
Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
It was easy to used quick and fast. Easy to understand and helpful at all time.It allowed me to make changes and allowed me to use my own words.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Great experience to do my business with this company i would love come back again
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Easy and convenient
Except for this part that requires more than I care to add
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Very easy to use! Resume looks great! I dint really have to do much and I have a great looking resume
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Phenomenal experience builds professional work its genius
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Simple and fast. Loved the generated summary of job titles.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
What "free" means is not at all clear. Among other things, I am being held hostage to 50 characters here
Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
It's been a meaningful experience so far — lots of learning, growth, and clarity. I'm grateful for the journey and looking forward to what's next. Thanks for checking in!
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Loved making my resume it was easy and it helped me every step of the way
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Excellent, easy to work with, fast
Covered all aspects of my previous jobs.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Quick and easy, very satisfied with choices can't ask for better
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Made it easy and fast to make a chef resume blah blah blah blah blah
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Good service and easy to use I enjoyed the extra series provided and everything
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius