Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
$24 for a resume is pretty steep pricing, especially when it has "free resumes" when you look up resumegenius. Disappointed but paid because i didn't want to spend more time making another else where.
Love the resume templates and the suggestions for job descriptions!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The website leads you to belive it is free, but once you complete your resume you must pay to download a copy. The price is reasonable, but it is not clear up fornt.
Hello Brent,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very well geared for a complete professional resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great tool, but would love the ability to change headings of different sections. For example, would like to change "skills" to "technical skills".
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I'm not sure haven't gotten the resume so will see
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should let the user know if the user needs to pay for the download upfront. Once the user has filled it completely and then let the user know about the payment is against transparency.
Hello Rincy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I do not like how you can not specify the job you want it giving you resume suggestions on. I am working a temporary job while I am seeking other employment. If i put that job as my current job then it specifies everything for that job which is not my career path just a temporary job
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
For years writing, rewriting, and updating resumes was and arduous task. With resume genius the process quick and enjoyable. All the templates and self-populating job and skill descriptions are fantastic!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So easy! So very helpful! Best way to produce a resume, at the same time I'm paying for jobs
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was pretty good but frustrated with a lack of editing ability. I had multiple roles at home company and I wish it could just say how long I was at the company total and all my different roles underneath.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to complete my resume with included phrases and skills
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful experience. It's like you"re coming at the right time when I need to write my CV
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good - but some of the categories are not quite right for me and I cant edit
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I recommend using this program to have an CV or resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
If you leave its hard to get back to the login screen to continue where you left off other then that it was great
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The charges differ for monthly so i wonder why after 14 days if i dint unsubscribe i will be billed $23.95 when there is an option of $7.95 per month
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So easy. Extremely helpful prompts. Not a scam where you finish and get promoted to pay a $150 yearly subscription.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you, this is my first resume experience and it was so simple and extremely helpful especially with the recommended texts. Made me so much more confident to find a job. I appreciate you, genuinely,.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The site never mentioned payment until I har everything finished forcing me to pay to not lose the hour I invested.
Hello Alejandro,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Makenna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius