Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
So far, this has been easier than I expected. Therefore, I'd recommend it to others
Advertised as Free but then asked for payment. Not very helpful after putting all that work in.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It has been fine. I was frustrated with how the template did not translate directly into language used in the finished document. I kept having to go back and toy with it to get the language write especially in the education section.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The advert said free. After spending time (I didn't really have), I got to the end only to find it wasn't "Free" as advertised. Credit Card is needed and continues to be billed if you don't call or email to cancel
Hello Shantell,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Website was easy to use and got me in and out the door quickly for a fast but accurate and efficient resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super quick and easy. The provided bullet points were worth their weight in gold to fast track my resume for further optimization.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was a well made resume n was very easy to complete
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Takes a lot of guesswork as to what exactly to say. It made my son's resume look great with only two jobs on it and just coming out of high school.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Your site says its a free website builder and clearly it is not.
Hello Shalani,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The instructions was very easy to follow. Thank you for your help.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Have to wait until I see the final result on paper.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would have still done my resume with you just wish I would have been told at the beginning it would cost me money in big print somewhere.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This did not disclose that it would cost money. I spent an hour putting together what was suppose to be a free resume builder only to get lied to. I don't like sneaky marketing, it should say that you will have to pay for a subscription of some kind in order to get your resume.
Hello Diamond,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You need to make moving bullet points data easier by having up or down arrows or something, rather than having to cut and paste.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Made making my process of building my resume such a breeze will come back again to update.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Looking to copy my resume or put it on my desktop. Would like to make copies soon.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great site for providing bullet point skill information when we don't know what to put under the skill section. Not time consuming at all.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
First time using and the experience was wonderful
Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made it really easy to write professional CV. Easy to understand for everyone.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius