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ResumeGeniusReviews 215,530

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
189
This company responds to reviews on average within 1 day
Colorado
1 review
0 helpful votes
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So far, this has been easier than I expected
October 31, 2023

So far, this has been easier than I expected. Therefore, I'd recommend it to others

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Advertised as Free but then asked for payment
October 31, 2023

Advertised as Free but then asked for payment. Not very helpful after putting all that work in.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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It has been fine
October 31, 2023

It has been fine. I was frustrated with how the template did not translate directly into language used in the finished document. I kept having to go back and toy with it to get the language write especially in the education section.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
2 reviews
0 helpful votes
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The advert said free
November 24, 2023

The advert said free. After spending time (I didn't really have), I got to the end only to find it wasn't "Free" as advertised. Credit Card is needed and continues to be billed if you don't call or email to cancel

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shantell,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Website was easy to use and got me in and out the door quickly for a fast but accurate and efficient resume.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Super quick and easy
October 31, 2023

Super quick and easy. The provided bullet points were worth their weight in gold to fast track my resume for further optimization.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
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It was a well made resume n was very easy to complete

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Easy to use
October 31, 2023

Easy to use. Takes a lot of guesswork as to what exactly to say. It made my son's resume look great with only two jobs on it and just coming out of high school.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Your site says its a free website builder and clearly it is not.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shalani,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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The instructions was very easy to follow
October 31, 2023

The instructions was very easy to follow. Thank you for your help.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Puerto Rico
1 review
0 helpful votes
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Have to wait until I see the final result on paper.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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...
October 31, 2023

...

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I would have still done my resume with you just wish I would have been told at the beginning it would cost me money in big print somewhere.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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This did not disclose that it would cost money
November 23, 2023

This did not disclose that it would cost money. I spent an hour putting together what was suppose to be a free resume builder only to get lied to. I don't like sneaky marketing, it should say that you will have to pay for a subscription of some kind in order to get your resume.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Diamond,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow RACHEL N.
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You need to make moving bullet points data easier by having up or down arrows or something, rather than having to cut and paste.

Date of experience: October 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Made making my process of building my resume such a breeze will come back again to update.

Date of experience: October 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
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So far so good
October 30, 2023

So far so good. Looking to copy my resume or put it on my desktop. Would like to make copies soon.

Date of experience: October 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Great site for providing bullet point skill information when we don't know what to put under the skill section. Not time consuming at all.

Date of experience: October 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Carley Y.
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First time using and the experience was wonderful
Thank you

Date of experience: October 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Namuun L.
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Made it really easy to write professional CV
October 30, 2023

Made it really easy to write professional CV. Easy to understand for everyone.

Date of experience: October 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius