On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Automated prompts were very helpful in rebuilding my resume.
Simple quick and very easy to use. Makes resumes a breeze and the suggested skills and tips are so good
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Says for free initially and of course always ends up being a fee.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume looks very professional and presentation is fabulous.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
To get to the content verbiage I had to rely on https://builder.resume.co/
Capabilities
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very Easy to plug in information and it does an incredible job of putting together the information for a great looking resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good resume templates and easy to navigate with good insights on resume sections.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great tools to elaborate on professional growth/ accomplishments.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to do and professional options to beef up a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wow! ResumeGenius took out a lot of the anxiety of making a new resume from scratch!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was extremely important and beneficial.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good and very easy to follow to set up a good resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good very helpful to update my resume to the best it could be
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to build, especially with the Ai functionality.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius is the best way to build a professional resume….
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I could not find anywhere to download or print. I'm very angry. Also on the monthly offer you want to charge for a whole year in advance. You don't give any monthly offers. They were endless companies that offer résumé services. Certainly I'm not going to continue with you and I will tell all the sites that advertise you about this croc operation.
Hello Gary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Nice work with assisting in Resume, quick and fast.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and simple way to create and or update your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy with valuable additions to improve resume construction and messaging.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience with ResumeGenius has been pleasant. The website is easy to navigate.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius