Overview
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Starts FREE then boom pay $24.95 to see your resume! Never states that you have to pay to print or download!
Easy to use, but would like to see a preview while entering information and be able to go back to edit.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I choose a 14 day subscription why should i have to call to cancel. Seems like web to catch peoples money
Hello Jonah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use with Professional looking results. I also did not have to pay for a subscription to use Microsoft Office!
I find it unfortunate that they waited till the last second to mention that theres a fee to download the resume.
It's bee super easy to get my resume started! Excited that it's a good layout that is attractive to potential employers
I enjoy being able to use different templates to see which one looks best for the job I am applying for.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
$2.95 is expensive to print out your resume. The price should be max $0.99. The application is easy to use though.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent service. Saved me a lot of time and allowed me to complete a new resume in just a few minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not thrilled that I was prompted to pay a recurring payment after I did all the work to create the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I spent a lot of time entering my experience and clicked "back" to adjust time period and then lost my work
Hello Carol,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It changed and didn't recognize my job titles. About a week before it recognized them all and had job explanation suggestions.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I needed to create resume quickly and this was the perfect site. I was done writing my resume in 20 minutes.
Makes resume building a fast and effortless process. All while make a really great job at creating a very professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I lost the first resume I was writing because it was not able to save during writing. This made me mad!
Hello Erin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
This was so helpful. It has been several years since I have updated my resume and this made it so easy.
Clear and good examples loaded in allowing the person to input objectives in a career building format and has good flow.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Scam billing. You guys should be ashamed but i doubt you give a $#*! since you don't have a moral compass.
Hello Jina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super simple and easy to use for beginners and good for people who don't know how to write a proper resume
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
How easy this was! I can't believe how quickly it went. I needed a resume in a hurry and you delivered.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
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- Lucerne, DE, Switzerland
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius