Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Easy to do, the suggested bullets were very helpful.
I experienced some issues I didn't fully understand about my payment with one my debit cards, but overall, seems to be a very good resumee-builder
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love this resume builder! Super fast and easy to use. Not expensive either!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I was having a small issue with the website, but I used the chat help service and 'Luisa" helped a lot. Very nice.
Thank you! We are thrilled to hear that Luisa was able to assist you with your request and provide you with excellent service. We will be sure to let her know your amazing comments.
Regards,
Resume Genius
This is by far the easiest and quickest way to build a resume. I decided to start from scratch rather than upload my current resume which needed many updates. So glad I did. If I'd known it was this easy I would have updated my resume sooner!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very easy to follow and took the stress out off it for me.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and improve a resume structure and content
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
False advertising for "free resume." That's $#*!ty. You should state how much it costs if you want to be an honest company. Most would gladly pay $2.95 for the service and be happier to know ahead of time. Otherwise, great service so far.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The thing that would make this service better would be to pay only once to access the resume I've made. That's it. I'm so over subscription for EVERYTHING.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So quick, so efficient, so helpful, SO affordable. Thank you
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why do you have to pay? So what happens when i get a job and dont need my resume or years later i need it again,,,,
Hello Elizabeth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It just always upsets me when you advertise a free resume, then you charge an amount at the end of all my wasted time and energy. PLUS I HAVE TO GO BACK IN and cancel so you don't charge me 8 x more than this was worth.
Hello Crystal,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Supposed to be free but had to pay! I want my money back.
Hello Kamyra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful tips added per section. Made it easy to finish resume faster
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank You for your excellent assistance with my new resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for making this so user friendly. I was dreading creating a new resume and you made it effortless.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius has made my resume making process extremely simplistic and offered great recommendations as to what can be listed.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Useful too to get my resume done in timely manner.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely intuitive interface and amazing features to create the perfect resume for any professional field
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great assistance when lost for words! Helps fill in those gaps, especially with the transition from the military to the civilian world.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius