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ResumeCoach

How would you rate ResumeCoach?
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Florida
1 review
0 helpful votes
Follow Alvaro C.
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I appreciate your professionalism; thank you for your assistance.

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Alvaro,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Arkansas
1 review
0 helpful votes
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Printing and margins
September 8, 2024

The margins are off, which makes printing impossible. The resume looks very sloppy and unprofessional.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Lacy,

We appreciate you sharing your experience.

Rest assured that we are working hard to improve our platform to make it even better.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Anne

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
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Thank you for the CV template
September 28, 2024

Thank you for the CV template. I like this easy and professional self fill in CV.

Date of experience: September 18, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Bettina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Excellent
October 4, 2024

The service is convenient and easy to operate, the result is amazing

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Natali,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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I'm absolutely fuming about Resumecoach. This site promises to help you craft the perfect resume, but what it doesn't tell you is that signing up for a seemingly innocent $1 trial quickly turns into a nightmare $30 monthly subscription. And the kicker? They bury this crucial information in the bottom of a ridiculously long email so it's easy to miss. Talk about deceitful!

For five months, I fell victim to their sneaky tactics, leaving me seriously out of pocket. Sure, the site might work well and be user-friendly, but that doesn't excuse their underhanded tactics. Consider yourself warned – Resumecoach is not to be trusted.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 5, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Lelie

ResumeCoach.com Team

Oman
1 review
0 helpful votes
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Overall, resume coach has been an invaluable tool in my job search journey. It's saved me time and effort while helping me create a CV that effectively showcases my skills and experience. I highly recommend it to anyone looking to create a professional and polished CV with ease.

Date of experience: June 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dhawal,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Everything went smoothly and was easy to complete. Thank you.

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello JennaMarie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Easy to use, but not free
October 4, 2024

Really easy to make resumes, but not free like they say. Hence the 4-star review.

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hi Kristen!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Natti

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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Limpieza en general
November 27, 2024

Excelente empresa con altos niveles de calidad mi experiencia con trabajos de limpieza en general 100% confiable

Date of experience: November 17, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hola, Fernando:

¡Muchas gracias por tu reseña de 5 estrellas!

Te deseamos lo mejor en tus proyectos profesionales.

Atentamente, Natti

El equipo de ResumeCoach.com

Israel
1 review
0 helpful votes
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يسعدني أنا اكون على طاقم موظفيكم المحترم ومن ضمن الموارد البشريه الخاصه بمؤسستكم الموقره

Date of experience: December 7, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

مرحبًا عبد ا،

نشكرك كثيرًا على منحنا 5 نجوم! يسعدنا أن نسمع أنك حصلت على تجربة إيجابية مع خدمات بناء السيرة الذاتية الخاصة بنا ويسعدنا أن نكون مفيدين في بحثك عن وظيفة.

شكرًا مرة أخرى على كلماتك الطيبة واختيارك لـ Resumecoach. نتمنى لك كل التوفيق في مساعيك المهنية!

مع أطيب التحيات، Taylor

فريق ResumeCoach.com

Florida
1 review
0 helpful votes
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Great
July 6, 2024

Everything was perfect I just wished I new it cost money before but I kind of new it was going to cost money but it's worth it I just like free stuff😈 and I'm broke😢. But I needed a quick template it worked great, very nice template and they help you make it I can't explain but it's pretty nice and easy. You can choose a template and remove what you don't like at the end or add sections. Only cost 2.80 something for 14 day access I think pretty great if you need a quick nice looking good resume

Date of experience: June 26, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Yoel,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Note that we offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Turkey
1 review
0 helpful votes
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You say free but not
September 10, 2024

You say free but not. Cheated to people. We spent a lot of time to prepare CV, then suddenly it is not free

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Ceylan,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Amy

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Charged me 29.99 when I used service 1 time.
September 14, 2024

I was unaware of the reoccurring charge for 29.99 and I need my money back. I used this service for 30 min if that.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello John,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Taylor

ResumeCoach.com Team

Kenya
1 review
0 helpful votes
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Resume Writting
September 12, 2024

First time experience is good enough can wait for the next one. It was made short and presentable with affordable charge to a job seeker.

Date of experience: September 2, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Kenneth,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Simple. Effective. Clean. Efficient.
August 3, 2024

Best tech included, formats, and templates. I have already recommended to many other friends and colleagues. Ideal software to get exactly what you need.

Date of experience: July 24, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Shannon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

New York
1 review
0 helpful votes
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The AI assistant was not working, that is the only reason doe the star deduction.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 23, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hi Patricia,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Amy

ResumeCoach.com Team

Japan
1 review
0 helpful votes
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It was easy to work with and made my simple resume into a beautiful that I feel confident in sending to employers.

Date of experience: August 18, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Amiko,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Not satisfied
September 7, 2024

Was supposed to be a free template and at the end I had to pay. Only print tint print. Cannot see. Waste of time and money

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Tiffany,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Tina

ResumeCoach.com Team

Sweden
1 review
0 helpful votes
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Fast and easy
February 16, 2025

It was quick. Really made it easy to do my resume I will recommend others to this site

Date of experience: February 6, 2025
Customer Care Team R. ResumeCoach Rep
5 months ago

Hello Danielle,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Alabama
2 reviews
0 helpful votes
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Easy reworking of resume
October 3, 2024

Easy reworking of resume - I love the ease of use and the formatting is beautiful and professional

Date of experience: September 23, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Janet,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
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