business logo of ResumeCoach

ResumeCoach

How would you rate ResumeCoach?
grey star
grey star
grey star
grey star
grey star
New Jersey
2 reviews
0 helpful votes
Follow Lateria L.
Unfollow Lateria L.
Send Message
Share Review
Report Review

Really didn't do much besides provide a $3 template
September 19, 2024

Really didn't do much besides provide a $3 template. Plenty sites offer this for free.Do not reccommend.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Lateria,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Amy

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
Follow Irma K.
Unfollow Irma K.
Send Message
Share Review
Report Review

Negative experience - I already pay for one time service and never used it again - but unfortunately the extra money was cuted

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Irma,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Amy

ResumeCoach.com Team

Cyprus
1 review
0 helpful votes
Follow Παναγιώτης Ζ.
Unfollow Παναγιώτης Ζ.
Send Message
Share Review
Report Review

Your AI isnt working properly in the objective area i tried it many times and it only gave my web browser a white screen

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 26, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Παναγιώτης,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Natti

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
Follow Nissara S.
Unfollow Nissara S.
Send Message
Share Review
Report Review

Very good
September 14, 2024

Very easy to create resume and many choice of template. Beautiful color easy to read and look clear.

Date of experience: September 4, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Nissara,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
Follow Julio C.
Unfollow Julio C.
Send Message
Share Review
Report Review

Trick
August 12, 2024

I saw free. Took 25 mins to create a resume with is fine. In fact it works seamlessly but then I clicked create and it said I had to take out my wallet... after I invested my time. Great trick 👌

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Julio,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Guadalupe M.
Unfollow Guadalupe M.
Send Message
Share Review
Report Review

Good
November 22, 2024

Muy buena y muy fácil de utilizar la aplicación, tienen una herramienta sencilla para hacer el resumen

Date of experience: November 12, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hola, Guadalupe:

Muchas gracias por dedicar tu tiempo a dejarnos una reseña. Nos alegra saber que has tenido una experiencia positiva con nuestros servicios de creación de CV.

En ResumeCoach, siempre nos esforzamos por brindar a nuestros clientes un servicio y una asistencia de la más alta calidad. Nos complace saber que nuestros esfuerzos están dando resultados y que hemos podido ayudarte a crear un currículum profesional y eficaz.

Si hay algo más que podamos hacer para ayudarte, no dudes en decírnoslo. Estamos siempre a tu disposición y agradecemos mucho tus comentarios.

Una vez más, gracias por tus amables palabras y por elegir ResumeCoach.

Atentamente, Sara

El equipo de ResumeCoach.com

Japan
1 review
0 helpful votes
Follow 小西 玲.
Unfollow 小西 玲.
Send Message
Share Review
Report Review

Great support and easy
October 3, 2024

Great support and easy. To create resume thank you ill recommend to. My friend

Date of experience: September 23, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Vicky B.
Unfollow Vicky B.
Send Message
Share Review
Report Review

Not what I was looking for
October 4, 2024

Not what I was looking for as I wanted assistance editing my resume

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Vicky,

We want to thank you for taking the time to share your feedback. Our primary goal is to empower our users with the best resources to excel in their careers or job search and to offer the very best service, so we ask that you please contact our customer service team so we can solve any problem you may be having as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Warm regards, Amy

ResumeCoach Team

Tennessee
1 review
0 helpful votes
Follow James E.
Unfollow James E.
Send Message
Share Review
Report Review

It should give the option to rearrange the sections. The page isn't a standard US letter size paper for print. In the awards section, it was placed in an area that made the page to long. If I could place it under the skills or language section it would be fine.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello James,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Anne

ResumeCoach.com Team

Maine
1 review
0 helpful votes
Follow Jeffrey G.
Unfollow Jeffrey G.
Send Message
Share Review
Report Review

It was easy!
September 1, 2024

Thank you for making this process easy and fast. The fill-ins were helpful and it didn't take much time.

Date of experience: August 22, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Jeffrey,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow G J.
Unfollow G J.
Send Message
Share Review
Report Review

Absolutely hands down a great choice!
September 8, 2024

My experience was good, smooth easy to guide through and use site! This site gave my resume a full 360 over haul! I'm very happy and satisfied

Date of experience: August 29, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Maine
1 review
0 helpful votes
Follow Tanya K.
Unfollow Tanya K.
Send Message
Share Review
Report Review

I haven't needed a resume for 13 years, so when I did, the task seemed very daunting. Resume Coach and the AI really helped and I know it was a lot better than would I would have put out myself.

Date of experience: August 15, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Tanya,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

GB
1 review
0 helpful votes
Follow Mena N.
Unfollow Mena N.
Send Message
Share Review
Report Review

Excellent
October 5, 2024

Really good, straight forward and an easy to use service...

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Mena,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

AE
1 review
0 helpful votes
Follow Roma B.
Unfollow Roma B.
Send Message
Share Review
Report Review

What I have been looking for.
October 5, 2024

Thank you. Love the templates. Will definitely use your service

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Roma,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow LAURA H.
Unfollow LAURA H.
Send Message
Share Review
Report Review

Great service
October 5, 2024

Very neat and well structured resume. Beautiful designs!

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Laura,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Kiana Q.
Unfollow Kiana Q.
Send Message
Share Review
Report Review

Review
October 4, 2024

Did not receive resume and paid for the resume. No follow up.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Kiana,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Natti

ResumeCoach.com Team

Louisiana
1 review
0 helpful votes
Follow LaToya W.
Unfollow LaToya W.
Send Message
Share Review
Report Review

A great, user friendly tool for all users!
September 12, 2024

I enjoyed this app because it is user-friendly! I didn't have to make too many changes to the information after uploading it.

Date of experience: September 2, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
Follow PMH V.
Unfollow PMH V.
Send Message
Share Review
Report Review

Worst experience ever. I haven't used the services however, the payment is being deducted for months now. No customer care to report to and their site down for maintenance. I left a request on their query form and no response for their end. I don't recommend this at all. Worst experience ever.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 23, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Anne

ResumeCoach.com Team

Washington
1 review
0 helpful votes
Follow Anusha B.
Unfollow Anusha B.
Send Message
Share Review
Report Review

I didnt expect payment at the end
July 17, 2024

I didnt expect payment at the end. I invested 3hours on my resume and when i try to download the document, i could not able to proceed further without payment. If payment is mandatory, it would be great to mention at the first step itself. Its really disappointing & the price is insane. Its not even mentioned subscription time.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Dear Anusha,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Drelynn C.
Unfollow Drelynn C.
Send Message
Share Review
Report Review

Quick and easy to navigate resume coach
September 13, 2024

Quick and easy to navigate resume coach. If you need a few suggestions you're looking in the right direction!

Date of experience: September 3, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Drelynn,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days