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ResumeCoachReviews 11,009

4.3
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days
New Jersey
1 review
0 helpful votes
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User-Friendly and Effective
December 14, 2024

I've never found a more user-friendly resume builder. The variety of professions available made it so easy to tailor my CV. I used to struggle with formatting, but this tool simplified everything. I'm thrilled with the results and feel more confident applying for jobs!

Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Pearl,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Good easy website, i wish i can make some changes on the resume design

Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Dima,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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It was easy and fast to make but I expected it to be free as that how its listed online. Like free to make and and download. Would still recommend this website.

Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hi Andrea!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Great and user friendly
December 13, 2024

Great and user friendly. Very helpful and many options for templates

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Abinye,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Easy and no strings attached unless you want to download. Small fee

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Dennis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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Idk
December 13, 2024

Idk blah
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Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello John,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Quick, easy and simple
December 13, 2024

Quick, easy and simple. Provides helpful suggestions. They offer lots of help / resources.

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Amy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Excellent
December 13, 2024

The process was fast and I was left with professional results!

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Eliana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

California
1 review
0 helpful votes
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Keep up the good work, Noah!
December 13, 2024

Keep up the good work, Noah! The website was incredibly easy to use and a lifesaver!

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Dear Ricardo,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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UI & language problems
December 13, 2024

Accidentally deleting a content block next to the language description part makes it irreversible. No content can be added there and it looks wierd in the end.
In addition, Hebrew stays left to right with bullet points to the left of the text making it seem robotic and "ChatGPT" vibe.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Shaked,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Natti

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Good
December 13, 2024

It was good, but I thought to build it better,
I couldn't change the color of the text and make it bold

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Carol,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Natti

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easy
December 13, 2024

Finished Resume in Record Time! The AI interface picks up job description perfectly and then all you have to do is put in specifics. Its Great! I got hired in 2 weeks!

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Russell,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

New York
1 review
0 helpful votes
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QUICK AND SIMPLE!
December 13, 2024

Thank you for making this experience so quick and easy. I highly recommend.

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Gloria,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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This was awesome thank you!
December 13, 2024

This was awesome thank you! I love the layout, very simple to use.

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Rachel,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Kentucky
1 review
0 helpful votes
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Very helpful tips and very resourceful
December 13, 2024

Very helpful tips and very resourceful. Very easy steps. I really enjoyed this Resume Coach

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Terri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
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It was a very useful website to create excellent Resumes. Please trust this website for your next career opportunity.

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Myat,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Theifs
December 13, 2024

U stole my credit card
U keep taking money. I only asked for 1 template

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Ahmed,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Leyre

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
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Very good program however it would be nice to let us know there would be a charge from the beginning, but other than that, great progran.

Date of experience: December 2, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Joy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easy to navigate
December 12, 2024

The program was easy to navigate I liked how I could pull my old reading over o be edited

Date of experience: December 2, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Anne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Nebraska
1 review
0 helpful votes
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Stay away!
December 12, 2024

They will charge you even after you have cancelled their "subscription"!

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Rudo,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Sara

ResumeCoach.com Team

About the Business

Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!