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ResumeCoachReviews 11,009

4.3
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days
Texas
1 review
0 helpful votes
Follow Augustina T.
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Really easy and fast way to build a resume under a short period of time

Date of experience: December 6, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Augustina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

California
1 review
0 helpful votes
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This is an amazing service!
December 16, 2024

This is an amazing service! Thank You so much! I was feeling overwhelmed with starting my resume and now I am so relieved and happy!

Date of experience: December 6, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Stephanie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Taylor

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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Used site to try out and cancelled it the same day. They charged me 4 months before I realized it. After they could see I never used the site they gave me one month charge back, but I never authorized even one month of charges. There site actually was horrible. I thought it was a simple template at best. I got more out of doing it myself and used chatgpt myself. Certainly don't need there service and they scammed be by charging and waiting for customers to realized it and call them in time. I'm still owed 3 x 29.95 = 89.85 in charges that I did not authorize. SCAM Alert. Erroneous charges!

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Matt,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Taylor

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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It was fast and easy
December 16, 2024

Thankful for the tools and guidance as I haven't needed to update my resume in over 15 years so this was amazing

Date of experience: December 6, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Loris,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

South Carolina
1 review
0 helpful votes
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Awesome experience
December 16, 2024

Creating a resume was fast and easy. I loved the option of having AI create portions and the ease of choosing what to use. Well worth the price!

Date of experience: December 6, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Britanny,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Mississippi
1 review
0 helpful votes
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Good
December 16, 2024

Good good good good good good good good good good good good good

Date of experience: December 6, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Patrick,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Indiana
1 review
0 helpful votes
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Great job
December 15, 2024

Great customer service. I think you did An amazing job! Keep it up

Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Alainna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Massachusetts
1 review
0 helpful votes
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Thank you for this wonderful feature and site was quick and easy to access

Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Denise,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Unbelievably easy...
December 15, 2024

Unbelievably easy... loved it. Would recommend in a heartbeat.

Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Daryl,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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Review
December 15, 2024

Easy and simple. User friendly as well. Plenty of templates to choose from

Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Kylie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Malaysia
1 review
0 helpful votes
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Thank you
December 15, 2024

It's really good for me I don't get any stress so I will thank you

Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Cherno,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Netherlands
1 review
0 helpful votes
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It said its free but it wasnt
December 15, 2024

I was looking for a free cv maker what is free. It has called free but when i finished my cv i had to pay.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Adam,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Kiara

ResumeCoach.com Team

Finland
1 review
0 helpful votes
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It says resume for free in the beginning but goes to payment at the very last time after all the details have been filled.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Kiara

ResumeCoach.com Team

AE
1 review
0 helpful votes
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Nice one
December 15, 2024

Very easy step to follow…,,.,,,,.,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Suneetha,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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Resume Builder made the process so easy
December 14, 2024

Resume Builder made the process so easy. What normally took me hours to do only took me about 45 minutes from start to finish.

Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Jesse,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Oklahoma
1 review
0 helpful votes
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It was wonderful
December 14, 2024

Would pick this website over any other! I can't wait to use it again in the future! I will recommend this app for anyone and everyone

Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Preston,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Very user-friendly.
December 14, 2024

Easy to use and edit once completed. Great template options and at a great price.

Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Jacob,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Alabama
1 review
0 helpful votes
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Easy and professional
December 14, 2024

Easy and professional. Although it said it was for free it charged me 2.25 but I think after all the time spent it was worth top pay.

Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Beatriz,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

Pennsylvania
1 review
0 helpful votes
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You said the service was free
December 14, 2024

You said the service was free. I filled out everything then get stuck needing to pay. Super $#*!ty thing to do

Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Garrett,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lily

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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Amazing site but there should honestly really be a free option.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Kelly,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lily

ResumeCoach.com Team

About the Business

Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!