The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
The ease of use in creating and organizing a resume was amazing
Very easy to use, every information detail is systematically put in order, pricing is very reasonable too.
Hi Dominique!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Super easy! Loved the options. Give it a shot you won't regret it.
Hello Eliot,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I've been trying to build my resume for a while now, but it's been really hard until I finally found Resume Coach and it was exactly what I was looking for! In less than 10 minutes I had my CV.Many customization tools and their blog it's amazing! Congrats!
Hello Tiffany,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Best Support, was easy to explain and they understand my concern and help me with issue
Hello Ravi,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
The website is user friendly, it was easy for me to make my resume.
Hi Marziyeh!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Don't advertise free if you are in fact not free. Eat a $#*!.
Hello James,
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/
Thank you very much.
Kind regards
-ResumeCoach
Lacks flexibility, would like to play around with existing designs but cant
Hey Aviv!
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach
The added photo to the resume is one of the things I liked personally.
Hello Jeffry!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
We show boxes for photos in CV and no section to complete it
Hello Gabriela,
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/
Thank you very much.
Kind regards
-ResumeCoach
This was the first time I was making a resume and it was a great experience. I thought it was going to be a too big deal but ResumeCoach made it so simple.
Thanks
Hello!
We are delighted that you left us your feedback, thank you very much!
Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.
We will not stop working to keep improving our product.
Thanks again for being close to us.
Best regards,
-ResumeCoach
--------------------------------------------------------
Hi Olga,
We apologize for any misunderstanding on our plans and pricing.
Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.
You can do so directly here: https://www.resumecoach.com/contact/
Thank you
-ResumeCoach
It would be nice to adjust the position of each section. Instead of having experience at first, having the education section first would be more appropriate to highlight academic achievments.
Hi Pedro!
Thank you for investing some of your time to give us this very complete feedback.
We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.
We keep working hard to continue being the best Resume Builder online.
Kind regards,
-ResumeCoach
I am truly impressed at how this page is well equipped to help generate a resume and cover letter. Their job search is fantastic.
Hello!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Very helpful, had to get something done on a hurry.
Hello Isabel,
We are delighted that you left us your feedback, thank you very much!
Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.
We will not stop working to keep improving our product.
Thanks again for being close to us.
Best regards,
-ResumeCoach
Very helpful to get a cv really put together. It is always frustrating to have to futz with the margins and fonts on a resume in Word. So, this website helped me to put in exactly what I needed and customize as I wanted, but without the hassle of having to format the page correctly. Plus, the resume saved online and I could download it in many formats.
Hello Jana!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
GoodThis app allows me to do [problem] from my smartphone where I want and when I want to. The interface is easy to navigate and I find everything I need quickly. I can't wait for [feature]!
Great. Nice, easy and fast to the point. Efficient and user friendly.
Hello Rolian!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
I didnt cancel the payment correct way but this website is stll going to help and refund the money
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Good work, thank you for this service.
I create my cv
Hello Wasim!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
Hi Kathleen!
Thank you for investing some of your time to give us this very complete feedback.
We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.
We keep working hard to continue being the best Resume Builder online.
Kind regards,
-ResumeCoach