The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Your website was extremely useful to use and I was able to create several documents in very expeditious way. I strongly recommend this website.
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Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I used ResumeCoach for one time use however, they drew money from my account unnoticed. I had bad experience with ResumeCoach.
Hi Sebat,
We apologize for any misunderstanding on our plans and pricing.
Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.
You can do so directly here: https://www.resumecoach.com/contact/
Thank you
-ResumeCoach
Started trying to apply for jobs in a different field so I definitely needed a new resume with a different vibe. This website was perfect, so many templates to choose from. Loved it
Hello Lana!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Overall the experience was ok. I love your templates and the tool is very user friendly, however when I did a search to find templates for the Resume, I searched for free templates and nothing in your intro says that for creating it we need to pay. Found it a little bit misleading and disappointing. Houwever the (paid) trial has a reduce cost which is ok.
Thanks
Hi Catarina!
Thank you for investing some of your time to give us this very complete feedback.
We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.
We keep working hard to continue being the best Resume Builder online.
Kind regards,
-ResumeCoach
Great, intuitive services, nice CV templates very quick & easy to fill in - great format. Company's T&C and subscription methods are super clear and transparent.
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Need to inform in advance that you need to pay at the end! Waste of time!
Hi,
We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.
You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.
We will be happy to assist you.
Kind regards,
-ResumeCoach
Je dispose d'une compétence solide en matière de gestion de projet et pgoramme, la gestion des organisation/entreprise et le développement communautaire suite à ma force dans des universités crédibles et de renommer internationale. Aussi, mon parcours à des postes des responsabilités de direction à la Maison de la Société Civile et du Développement Local m'a permis d'avoir une expérience solide en matière de coordination, la gestion administrative et financière, le management du projet ainsi que l'encadrement d'une équipe.
Bonjour,
Nous vous remercions de nous avoir choisis!
Nous sommes ravis d’avoir pu vous aider dans votre recherche d’emploi.
Une bonne journée.
- ResumeCoach
The representative was very helpful, and the policy that allowed the refund is favorable. Thank you!
Hello Bojan!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Hi,
The version of my resume is set to what seems to be a legal size and therefore, I cannot print my resume on a letter size document. All content after 8 1/2 x 14 gets eliminated and does not print. Would have liked the opportunity to print 2 pages or doublesided.
Not happy with this configuration.
Hi Simone,
We inform you that the CV generated by our platform is designed to be shared online easily and safely.
However, our team is working on a solution to the need to have your CV in a multi-page format.
Thank you for your feedback, we hope we can meet your expectations in the future.
- ResumeCoach
This website has been helpful and assisted me in a way I have never been before with my resume.
Hi Kevin!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I want to change my career as a junior java programmer. Previously, I worked as a reporting and analysis specialist in the insurance industry. I was classifying and coding the customer data coming from the database with the help of SQL and excel VBA, graphical and reporting.
Hello Ahmet!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
My son was looking for a serious web to create his CV and you helped him step by step. Customer service is professional and competitive. Cv was done in 7 minutes and perfect for a begginer!
Hi Gregg!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
It was easy to create a resume, except sometimes had difficulty typing some sentences under work experience
Hello Sheralee!
We are delighted that you left us your feedback, thank you very much!
Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.
We will not stop working to keep improving our product.
Thanks again for being close to us.
Best regards,
-ResumeCoach
The pages would come out larger than A4 and you could not change the positioning of the sections. It was disappointing because I liked the way it site simplified creating a Resume
Its easy to use, you can replace the template when you want. Thanks
Hello Jeric,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Excelente! 4 Estrellas. Estoy Reconociendo La Aplicación Y Web Recientemente Daré 5 Estrellas Si Sigue Asi Con Excelente Servicio. Solo Que No Puedo Leer Muy Bien El Ingles
¡Hola, Abel!
Esperamos que te encuentres muy bien.
Queremos agradecerte el tiempo invertido en hacernos llegar tu valoración. Tomamos nota de tu feedback y confiamos en que, en la próxima ocasión, tu experiencia sea de 5 estrellas.
Un cariñoso saludo de parte de todo el equipo de Online CV,
-ResumeCoach
The level of your templates' details is awesome, in 8 minutes I have my new cover letter thanks for the tips and resume coach services!
Hi Vincent!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I trusted you to create my new cv and it was a good surprised: organized website, clear categories and impeccable customer service
Hello Joey!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Great site.You helped me a lot. Because I have a really excellent CV
Best regards
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
Hello Jerome!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach