ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Easy and fast, lot of templates i can choose to, and i love the way your templates look.
Some account issues, with your help it got resolved. Thank you so much.
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Awesome
Easy, accessible and Affordable to used or create your resume within a couple of minutes.
Hello Ensa!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Satisfactorio porque encontré todo lo que necesitaba...muchas gracias
Hi Edison!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I have had a job, thanks. I don't want to pay any fees. Please help to cancel the account.
Hello Chi-Ching,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
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Hello Andang!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Why you took me 29,95€ Please refound my money. Because you never mention this amount.
Hello Anna,
We are deeply sorry to see that your experience with us wasn't 5 stars.
We'd like to clarify our service's pricing structure. We offer a free service that allows you to build your resume and download it as a.TXT version. For advanced features, you can sign up to our 14 day trial that allows you to access premium templates and the option of downloading your resume as a PDF document. If there's no cancellation after the trial, the account auto-renews for monthly access. This is the reason for the recurring charges that you've noticed.
In case you need further support, you can always write to us as contact@resumecoach.com
Thank you for reaching out.
The Resumecoach.com Team
No need to format anything as it is already done :)
Hi Florence!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
It was easy to be honest. I went with 2/3 & this was the best one.
Hello Mohammad,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I was helped by someone named Nathalie and she was extremely helpful and kind. Resume coach is lucky to have workers like her.
Mariama!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Please cancel the payment. Thank you it was great.
Hi Miri,
Thank you for taking the time to leave us a review! We're thrilled to announce that we were able to resolve the issue successfully.
Please don't hesitate to reach out if you need us again in the future. We're always here to help and we value your feedback (and we're super grateful for those 4 stars).
Thank you again for choosing ResumeCoach, and we hope we can be of service again in the future!
Best regards,
The Resumecoach Team
There is no "one time use" with this page/app. They will start billing your card for 29,95 USD without your knowledge. And funny enough, can't log into my "account" to cancell the "subscription" as it doesn't accept my e-mail! STAY AWAY!
Hello Tina,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely,
The ResumeCoach.com Team
Not free Site is ok until everything done u ask for payment before that said free template
Hi Ajith,
We apologize for any misunderstanding on our plans and pricing.
Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.
You can do so directly here: https://www.resumecoach.com/contact/
Thank you
-ResumeCoach
Good. I filled everything up and it was done. With a translator in the app it would be even faster
Hi Fabiana!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
It is a very easy step-by-step platform and very usual friendly.
Hello Joseph!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Hi
I created CV in your website and it said that the cost is 3.90$
And now I see that you took 29.90$ from my credit card. This is not ok! Please send me the credit to the credit card.
Hi Lior,
We apologize for any misunderstanding on our plans and pricing.
Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.
You can do so directly here: https://www.resumecoach.com/contact/
Thank you
-ResumeCoach
Danke, es war eine tolle Erfahrung, ich konnte in kurzer Zeit meinen Lebenslauf schreiben
Hallo!
Vielen Dank für die Bewertung! Es freut uns zu lesen, dass die Benutzer mit unserem Lebenslauf-Tool zufrieden sind.
Wir sind froh, von Ihnen zu hören.
Vielen Dank!
-ResumeCoach
...
Hello Luka,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
It was fast, easy and looking nice. Suggestion by experts were too helpful as well
Hi Menna!
Thank you for investing some of your time to give us this very complete feedback.
We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.
We keep working hard to continue being the best Resume Builder online.
Kind regards,
-ResumeCoach
It is ok for me, but membership should not be given without intimation or approval.
Hi!
Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.
We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!
Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/
Warm regards from the entire Resume Coach team,
-ResumeCoach
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach