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ResumeCoachReviews 11,010

4.6

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Washington
1 review
0 helpful votes
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Мошенники
November 11, 2023

Вы пытаетесь списать деньги с моей карты. Это наглое мошенничество.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Привет Vladyslav,

Приносим извинения за любые неудобства, с которыми вы могли столкнуться при использовании нашего сервиса.

Чтобы уточнить: когда пользователи подписываются на наш 14-дневный пробный период (предоставляющий доступ к премиальным шаблонам и другим преимуществам, таким как возможность загрузки резюме в формате PDF), если пользователь не отменяет подписку, учетная запись автоматически меняется на месячная подписка.

Мы ценим прозрачность и четко указываем эту информацию на экране оплаты перед покупкой подписки.

Чтобы предоставить вам дополнительную поддержку, обратитесь в нашу службу поддержки клиентов по электронной почте (contact@resumecoach.com). Они будут более чем рады помочь вам со всем, что вам нужно.

Мы надеемся, что эта информация поможет прояснить ситуацию, и еще раз хотели бы извиниться за негативный опыт.

Благодарим вас за отзыв и надеемся, что сможем служить вам снова в будущем.

С уважением, Erin

Команда ResumeCoach.com

NL
1 review
0 helpful votes
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Thank you would just be nice to know before how it works exactly

Date of experience: October 11, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Naomi,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Erin

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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...
October 11, 2023

...

Date of experience: October 11, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Vasileios,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Erin

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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I am sad
November 10, 2023

They took my money again. I no longer use the services

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Komila,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Erin

ResumeCoach.com Team

Denmark
1 review
0 helpful votes
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Excellent.
October 11, 2023

The best of all till now i have experienced because we just have to fill the details and rest all is done on its own through the resume coach. Thankyou for building this up.

Date of experience: October 11, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Esther,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Erin

ResumeCoach.com Team

Costa Rica
1 review
0 helpful votes
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Me parece un precio realmente barato para obtener mi curriculum, todo fue bastante rapido

Date of experience: October 10, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hola Stephanie,

¡Muchas gracias por darnos 5 estrellas! Estamos encantados de saber que tuviste una experiencia positiva con nuestros servicios de creación de currículums y estamos encantados de haber sido útiles en tu búsqueda de empleo.

Gracias de nuevo por tus amables palabras y por elegir Resumecoach. ¡Te deseamos todo lo mejor en tus proyectos profesionales!

Saludos cordiales, Zoe.

Equipo de ResumeCoach.com

Hong Kong
1 review
0 helpful votes
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User-friendly
October 10, 2023

Easy-to-use. Divided each different parts clearly. High efficiency.

Date of experience: October 10, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Zoe

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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I admittedly forgot i used American resume apps
Especially considering, I'm german?
So I'm not sure where the 23 euro charge came from

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 10, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Julia,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Zoe

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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Affordable for Tight Budgets
October 10, 2023

To me, budgeting is crucial. I was pleasantly surprised by how affordable Resume Coach is, especially given the premium feel of the templates.

Date of experience: October 10, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Deanna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Zoe

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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It was a pleasure working with Noah
October 10, 2023

It was a pleasure working with Noah. Thanks for your help.

Date of experience: October 10, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Bob,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Zoe

ResumeCoach.com Team

California
1 review
0 helpful votes
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Internship Ready!
October 10, 2023

Looking for internships post-graduation was nerve-wracking. But armed with a resume crafted from Resume Coach, I felt ready and confident. And guess what? Landed my first internship in no time!

Date of experience: October 10, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Alfredo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Zoe

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Great and professional templates, as well a nice a practical design to create your CV from scratch

Date of experience: October 9, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jose,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Hong Kong
1 review
0 helpful votes
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Intuitive to use, aesthetic
October 9, 2023

While it was described to be free, I couldn't download it unless I agree to premium trial. I think this is quite forceful…

Date of experience: October 9, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Carmen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Amaying how easy it is to update Your CV, especially the function of AI helps to refrase in a more sellable language

Date of experience: October 9, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Julija,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Liberia
1 review
0 helpful votes
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Nice App!
October 8, 2023

Excellent and fantastic for developing CV. The graphics is also nice.

Date of experience: October 8, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Sudan
1 review
0 helpful votes
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No More Rookie Resumes!
October 8, 2023

Resumes!As a fresh grad, I had no clue how to make my resume stand out. Thanks to Resume Coach, I feel like I've gone from rookie to pro in no time!

Date of experience: October 8, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Alberto,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

California
1 review
0 helpful votes
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Prompt Customer Support
October 7, 2023

I had a few queries about formatting, and the customer support team at Resume Coach was swift and helpful. Kudos for such an efficient service!

Date of experience: October 7, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Silvia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
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The time was quick, and no delay to have my resume. Thank you. Coach

Date of experience: October 7, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jeannette,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Carol

The ResumeCoach Team

New York
1 review
0 helpful votes
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Affordable Excellence
October 7, 2023

Given the quality of resumes I can produce with Resume Coach, the pricing is astoundingly reasonable. It's an investment I'm glad I made for my career.

Date of experience: October 7, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nathaniel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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I think the page is great, but you should make it clear in a prominent place that there is a charge for all this before I fill in the various details.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 7, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Sara

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain