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ResumeCoach

Overview

ResumeCoach has a rating of 4.3 stars from 11,139 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 4th among Resume sites.

service
357
value
64
quality
68
This company responds to reviews on average within 3 days
How would you rate ResumeCoach?
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Virginia
1 review
0 helpful votes
Follow Corey L.
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Back to work after a gap
March 14, 2025

I'd been out of the workforce for a while and struggled to find a job. Once I updated my CV, everything turned around, and I started landing interviews again.

Date of experience: March 4, 2025
Customer Care Team R. ResumeCoach Rep
2 months ago

Hello Corey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Very easy to use
February 21, 2025

I used resume coach to update my existing resume. It was very easy to use and easy to modify. I also liked that they gave you tips to make your resume stand out. Since using my updated resume from Resume Coach 4 days ago- I already have 4 interviews lined up!

Date of experience: February 11, 2025
Customer Care Team R. ResumeCoach Rep
2 months ago

Hello Melissa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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First Resume
March 31, 2025

Made my first resume experience very easy. It looks professional and employers have taken me seriously because of it.

Date of experience: March 21, 2025
Customer Care Team R. ResumeCoach Rep
1 month ago

Hello Daniel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Great Resume Builder
February 2, 2025

This is an amazing resume builder site to use very useful and helpful. However, you do have to pay a small fee for a 14 day subscription its not much, and you can get 50% off paying through Amazon.

Date of experience: February 19, 2025
Customer Care Team R. ResumeCoach Rep
3 months ago

Hi there Brianna!

We want to say a big thank you for taking the time to provide us with your feedback on this platform.

It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.

Thank you for being a part of the ResumeCoach community and helping us make it even better.

Best regards, Becky

ResumeCoach.com Team

California
1 review
0 helpful votes
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Efficient platform
February 17, 2025

My friend recommended me to use the professional review option after creating my resume and it was the right choice! Now my resume is perfect. Highly recommended tool if you want to make sure everything is perfect!

Date of experience: February 7, 2025
Customer Care Team R. ResumeCoach Rep
2 months ago

Hello Christy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
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Wish I'd gotten a reply
March 21, 2025

I uploaded an old CV, selected a template to use, and paid the small fee for this service for a 2-week period. It created a new pdf file but put all the content on a single page so it came out to 19" long, which won't format or print correctly. I also clicked on the feature to have my resume reviewed within 48 hours. This was back on March 5th and I have not yet gotten any response. When I logged in to check on this, the system did not seem to have a record of this and instead asked me again the title of my desired role and then restarted a 48 hour clock. Darn. This seemed like it had promise but I've just wasted time and gotten no value.

Date of experience: March 11, 2025
Customer Care Team R. ResumeCoach Rep
1 month ago

Hello Brian,

We appreciate you sharing your experience.

Rest assured that we are working hard to improve our platform to make it even better.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Lola

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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OK
March 19, 2025

Put my resume into a template in an easier manner. As long as it is viewed digitally as a PDF it looks great. Printing it "fits to size" of standard paper and it hard to read. Not good for printing physical copies

Date of experience: March 9, 2025
Customer Care Team R. ResumeCoach Rep
1 month ago

Hello Andrew,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Lola
ResumeCoach.com Team

South Carolina
1 review
0 helpful votes
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Easy set up Tricky to print
March 17, 2025
Updated review

Easy to use. The selection of Templates was ok. I liked the ability to use AI assistance, although I chose not to. I would have liked the ability to move some of the boxes a little to optimize the space usage. Once it was filled and I tried to print it, Troubles began.
It gave an option to select Print to PDF. I guess I needed to tell it to do multiple pages. I must have missed that because I could not get it to move what should be 3 pages onto 3 pages. Instead it kept shrinking the text to put on on one page. Also, I thought I was on a free site so I was a bit disappointed when the payment screen came up. The templates were all good and again, very easy to use but tough to print or make changes. Ended up going back to PowerPoint and liked my results.

Date of experience: March 7, 2025
Customer Care Team R. ResumeCoach Rep
1 month ago

Hello Kristi!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Cami

ResumeCoach.com Team


Great program, easy to use
March 16, 2025
Previous review

Great program, easy to use. I thought I was on a free site so I was a bit disappointed when the payment screen came up. The templates were all good and again, very easy to use.

Date of experience: March 6, 2025
Virginia
1 review
0 helpful votes
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All Good aside from Slight Hiccups
March 22, 2025

Everything good so far. Appreciate the A.I. Help.
Two things I had slight issues with:

1) After adding everything I wanted to my resume, all but one of the templates elongated it to fill larger than a normal 8.5x11 piece of paper, but didn't necessarily say that and I didn't see an option to make it double-sided. I worry that if I were to send an elongated resume to a hiring manager, if they tried to print it out, it would come out weird, and that would affect their judgment of me. So, in this case, I am going with the one template that kept it normal size, rather than removing some of my info.

2) In the cover letter, under my address, it could not fit the whole thing on one line so after putting the street address and the city on the top, it moved the state and the zip code to the bottom. I think it should do the normal thing and move the city down to the bottom line (which it automatically does on the hiring-manager-address on that same cover letter)

Date of experience: March 12, 2025
Customer Care Team R. ResumeCoach Rep
1 month ago

Hello Timothy,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Becky

ResumeCoach Team

Florida
1 review
0 helpful votes
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The writing assistance and templates are great. I would like the option to change/modify subcategory sections within the overall selected template. I found some of the spacing was off in the templates making the words hard to align and decreasing overall clarity. Overall, very satisfied with my experience :)

Date of experience: March 10, 2025
Customer Care Team R. ResumeCoach Rep
1 month ago

Hello Patricia,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lola

ResumeCoach Team

Colorado
1 review
0 helpful votes
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Good enough
April 5, 2025

AI options are fine. I used a different generator for sections.

Getting their total feedback didnt work for me.

Good enough

Date of experience: March 26, 2025
Customer Care Team R. ResumeCoach Rep
4 weeks ago

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lily

ResumeCoach. Com Team

Florida
1 review
0 helpful votes
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An editable document would have been nice
March 16, 2025

The result was useful, particularly for formatting but because there were errors in the content I still needed to edit but I only had the option for PDF. I tried to convert to Word but lost the formatting. I had to recreate the PDF in word manually. It was better than having to recreate from scratch but not a streamline as I was hoping for.

Date of experience: March 6, 2025
Customer Care Team R. ResumeCoach Rep
2 months ago

Hello Peter,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Lily

ResumeCoach.com Team

New Mexico
1 review
0 helpful votes
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Pleasantly surprised
April 4, 2025

This has been a good experience. I used my cell phone to upgrade my resume. The think using a computer would be easier to make adjustments.

Date of experience: March 25, 2025
Customer Care Team R. ResumeCoach Rep
4 weeks ago

Hello Kurt,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Taylor

ResumeCoach.com Team

Spain
1 review
0 helpful votes
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Very helpful as it guided me through the structure. The pre structure resume was built well, however when I attempted to make some changes to it, it did not work.

Date of experience: March 22, 2025
Customer Care Team R. ResumeCoach Rep
4 weeks ago

Hello John!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Taylor

ResumeCoach.com Team

KR
1 review
0 helpful votes
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Easy to use but I was billed again.
April 12, 2025
Updated review

PLEASE STOP BILLING ME.
Im very happy with the experience but I got billed again several when I haven't used it since the first time I used it. CHECK THE BILLING DETAILS and make sure you are not continually charged.

Date of experience: March 18, 2025
Customer Care Team R. ResumeCoach Rep
3 weeks ago

Hello Mel,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach. Com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Lily

ResumeCoach. Com Team


Easy to use but I was billed again.
March 8, 2025
Previous review

I'm very happy with the experience but I got billed today when I haven't used it since the first time I used it. CHECK THE BILLING DETAILS and make sure you are not continually charged.

Date of experience: February 26, 2025
Illinois
1 review
0 helpful votes
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Not easy to navigate
March 24, 2025

I expected for the program to put my job experience in order by date. It does not. You get a pdf resume back, have to convert it into word to put final finishes on. Not a user friendly product.

Date of experience: March 14, 2025
Customer Care Team R. ResumeCoach Rep
1 month ago

Hello Trudi,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Becky

ResumeCoach.com Team

GB
1 review
0 helpful votes
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Poor access and poor editing
March 18, 2025

Editing needs much improvement as does the screen needs to be full not partial disappointed unable to edit unless I am on the site this is unfavorable when doing multiple companies for mailing

Date of experience: March 12, 2025
Customer Care Team R. ResumeCoach Rep
1 month ago

Hi Kyndall

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Lola

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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Got what I needed.
March 2, 2025

I was helping my mother with her resume, which she hadn't updated in almost ten years. Using the AI features and templates was a great way to speed up the process and make her resume stand out. I ended up creating one for myself as well. After I finished, I decided to cancel my subscription. However, I was surprised to find that after paying around $2.50, I lost access to the site's features immediately upon cancellation. I wasn't expecting that, especially since the subscription was supposed to last longer if I didn't cancel. Despite that, it's a convenient site for quickly improving a resume or getting help with formatting.

Date of experience: February 20, 2025
Customer Care Team R. ResumeCoach Rep
2 months ago

Hello Justine,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Anne

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Absolutely angering to get to the end of the resume and realize that there is a required fee, and then you all will not accept my cash app card. I do not like using my personal cards. The only reason I paid is to keep from starting all the way over. I WILL NEVER BE USING YOUR SERVICE AGAIN, AND I WILL BE DISPUTING THE CHARGE! SCREW YOU!

Date of experience: March 14, 2025
Customer Care Team R. ResumeCoach Rep
1 month ago

Hi Angel

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Becky

ResumeCoach.com Team

California
1 review
0 helpful votes
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I missed being able to move the borders in the template to better utilize the space I have - both in the contact details area and in the work experience area.
Also, I would have liked to be able to place the customized section in the left panel instead of the right main panel

Date of experience: February 12, 2025
Customer Care Team R. ResumeCoach Rep
2 months ago

Hello Shany,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team