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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I am retired but decided to interview for a temporary job for very good money, in the same field I had spent 28 years in. Couldn't find any copies of my old resumes, and it needed to be updated anyway. ResumeNow was the perfect service for my needs. Lots of great options and pretty easy to use. Updated and printed my resume a couple hours before driving to the interview. I spent $1.45 to land a job paying $45 an hour -- not a bad deal!
Laura Hernandez helped me with various billing and ToS questions. Assisted me greatly and was very knowledgable.
Hi Jim,
Thank you for sharing your experience with Laura, we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
After deciding I was going to cancel my membership the customer service rep, Jose Barrantes persuaded me to stay and really shared more information about the website and many other services.
Thank you.
Hi Doris,
We’re proud to know that Jose was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
It stated very clearly that if you do not cancel after 14 days you will be charged $20. I'm a forgetful person and of course waited too long but luckily I caught it after the first payment and not the 10th. Called and talked to Victor and he was very helpful. Nice tool, just set a reminder to cancel if you dont want to be charged.
Thanks for taking some time to leave some stars on our page, Amy! We love to hear from our customers as it provides us with valuable feedback on the way we do our work. Have a great day.
I was frustrated with the format for my resume and used the Live Chat feature. The agent was able to assist me in quick fashion. Seamless and easy process.
Hi Celeste,
Thanks for your review, Celeste! Glad we were able to help. Have a good one!
I have used this site for multiple resumes for myself and my family members, all of which turned out great. The service is very easy to use and understand. They have a variety of different resume templates you can chose from and pick which fits you best.
The customer service is amazing as well, I had a billing issue (that was my own fault) because I did not realize I chose auto-renewal on my billing plan, and when I spoke to the customer service representative, she refunded my money back after realizing the mistake that I had accidentally made.
I will continue to use their services, I love a business with great customer service, that means a lot to me.
Hi John,
Way to make our day, John! Reviews like yours keep us going. Our customer service agents are always here for you so if there’s anything else we can assist you with, just contact us. Have a great one!
Although it turns out I did not need the service, requesting a cancellation and refund was easy. I appreciate the courtesy and speed of the service which I received.
Hi,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
I found Alex to be extremely helpful and he even went the extra step to email a copy of my resume so I would have it...
I'm very happy with the overall service and will recommend to my friends
Michael
Hi Michael,
Thank you so much for sharing your excellent experience with our Customer Service team and with the assistance provided by Alex. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. We appreciate your detailed feedback, it's very important to us.
I was applying for a government job and needed a cover letter. It has been 5 years since i took the class on resume writing and didn't want to screw the cover letter up. I used MyPerfectCoverLetter.com and got the perfect cover letter to go with my application. Everything went smoothly and I head plenty of choices for the style of cover letter I wanted. It was definitely worth the money and will use this service again if I need too.
Hi Ethan,
Thank you for your kind words, Ethan! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
Great customer service that goes the extra mile! Help me log into my account. They walked me through the features online and made sure I knew what I wad doing.
Hi Janice,
That’s what we like to hear, Janice. Our customer service team is always here to help. Thank you for sharing your experience.
Din't have a clue why I was not getting any responses to my resume. Now I feel much more confident that I will
Hi Cheryl,
It’s great to hear that you’re pleased with your job-ready resume. We’re here to help jobseekers get their resumes ready so they can focus on getting the right job. Thank you!
I had the pleasure of having Ariel Huezo help me with a billing question I had regarding a charge I saw in my bank. Ariel Huezo was kind and helped me with my concern, never giving me a hard time or stressing me over my concern. This site is amazing for those who are in search of a job and customer service is AMAZING and easy to speak with. I recommend this site to anyone.
Hi Grace,
We’re proud to know that Ariel was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
My brother used this site to help create his resume that looked really professional when done. It was a great template and he was able to fill in all information easily and accordingly. When there was an issue with billing Laura H was quick to respond and walked me through the process to remedy the situation. Great and easy to use website with friendly staff. Thanks people of Resume-Now!
Hi Matthew,
Thank you so much for sharing your excellent experience with our Customer Service team and with the assistance provided by Laura. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. We appreciate your detailed feedback, it's very important to us.
Had a difficult time and went to Help people who immediately helped. One was Nomar and another was Ariel. Very good and helpful. I am reading the reviews about additional charging which I don't like. Please don't charge me anything additional. I'll return as needed, especially since your 2 people were very helpful.
Hi Pam,
We’re proud to know that Nomar and Ariel were able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Live chat was easy to initiate and my issue was resolved within a few minutes. Laura Hernandez was kind and caring. She took the time to hear my issues and explained everything very clearly. Thank you for such a pleasant interaction.
Hi Manuel,
We’re proud to know that Laura was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
It is a great way to make a professional resume & cover letter. The Staff is polite and friendly. I will refer friends there. Ross
Hi Ross,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Excellent! Steven really help me because i have a different question and even he suggeste me how to do i am italian so his help was to me nevessary i am very happy
Hi Antonella,
That’s what we like to hear, Antonella. Our customer service team is always here to help. Thank you for sharing your experience.
Patrick Hyman was extremely helpful when I forgot my password. He verified my identity and immediately found my account and reset my password. It was a painless experience and I was back on my mission. Thank you so much for the excellent service, Patrick!
Hi Pamela,
We’re proud to know that Patrick was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
I have never really seen a resume building site quite like this one and in fact I actually loved the live chat option! The costumer service was remarkable! WOULD RECOMMEND THIS TO EVERYONE!
Hello Sarah,
Thanks for taking the time to review us. We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, just let us know. Thank you!
Alejandro Castro was very helpful. I had planned on cancelling, but he gave me a great deal. I will continue for a while longer as my current job could be ending. I have been very pleased with the resume builder and the ease of using the site.
Hi Amy,
We’re proud to know that Alejandro was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Larry,
Thank you for your kind words, Larry! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!