On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Laura was great in assisting me in seeing the benefits in this product. Couldnt be happier with her help
My experience with the site wasn't so great but the customer service was excellent took care of my problem with cancellation and refund of my money quickly.
Was very polite and personable
Hi Shiloh!
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
I had someone named Steven Bolanos assisting me from Resume-Now and he helped me and he had awesome customer service
We’re proud to know that Steven was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
I would recommend this to everyone! The formats were so helpful. I got the exact job that I was looking for! They customer service was also so helpful in anything that I needed.
Hi Emily,
We appreciate the positive feedback, Emily, and we’re happy to hear that we were able to help you in your job search. Congrats on the new job!
Chat representative- Steven B is very responsive and he explained everything well. Hope my reversal will be processed today :)
Thanks for your review, Jo! Glad we were able to help. Have a good one!
Not so long ago i was looking for a job i came upon Resume Now, i created my resume there and it was so easy and simply, i was very happy with the outcome.
The only thing i did not like is that they charge you 19.95 after 2 weeks and to able to cancel your subscription you have to either call them or use chat, they tell you, you can use settings to cancel subscription but the only option it has is to upgrade to premiun.
Appreciate the 5 stars, Cesar! Happy customers make our days brighter. Thanks!
In such a competitive economy as we have now with the job market; I quickly discovered my old trusty resume was not cutting it anymore. I came across Resume-Now for a more up to date resume format. The site had resume templates for various levels in your career which I found to be very helpful. However, when I filled the template out and downloaded it to my computer; the copy could not be edited or manipulated. I went back to the website to Live Chat for help. The Representative, Shakira Griffith, quickly evaluated me problem and presented me with the life saving resolution in no time. Time was of an essence and she rose to the occasion!
Hi Karen,
We’re proud to know that Shakira was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
The site extremely great..., very user-friendly and the Customer Service Representative - showed great patience and was very helpful in assisting me in setting up my resume and cover letters. In essence, the service and professional hospitality was extremely satisfying.
Hi Raymond,
Thank you for your kind words, Raymond! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
I am really glad i got to use their service i updated my resume and my brothers resume they have nice layouts and fonts you will love playing around with their stuff also they have videos and lots of info you may need to build a resume from scratch if you are not a PRO don't be scared they will help you do it.
My customer service rep was awesome very kind and to the point helped me out right away!
Hi Penny,
Thank you for your kind words, Penny! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
Excellent site! Extremely resourceful and easy to use! Juan Morales Assisted me today and he was wonderful!
Hi Rachael,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Even though i cancelled i didn't get his name he tried to get me to stay but i declined the offers he made but he did cancel for me
Hi MorrieandAnita,
Thank you for your feedback and for rating us with four stars!
The site was advertised as free, so I was pretty disappointed to be told I had to pay $2 to use the resume I'd created- AFTER creating it. My resume showed on the screen to be one page. When I printed it, it was quite a bit less than a page and looked unprofessional. I added some more information- causing my resume to "read" on the screen as more than a page. When I printed it again, it was not only still one page but still not even a complete page. This was a pretty frustrating issue. I was able to make a resume that served my purposes, but I don't have any raves for this company.
Hi Tracy,
Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
I wasn't very happy to find that I had been charged 4 months for nothing but I'm happy with today's with today's outcome. The lady I spoke with was very happy and settlying when I was in a rage. I'm so poor that I just can't afford this cost. Some of it back was helpful.?
Hi Jan,
Appreciate the 4 stars, Jan! Happy customers make our days brighter. Thanks!
The site really gave me the help i needed to make a great resume with what I had. The customer service rep I talked to, Josue was amazing and kind. He responded to my tone appropriately and helped me with what I needed.
We’re proud to know that Josue was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
The outline is already done for you, and all you have to do is put in your information so it was easy to do. Also, another great thing is that they give you the different skills of the job that you have before or now to put on your resume.
Hi Liana,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Josue Sanchez was extremely helpful in solving the issue with the resume I was using. He really helped solve a very frustrating issue for me. Excellent service.
Hi Beth,
Thank you for sharing your experience with Josue; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
I needed to cancel my account, and the person in the chat box was so polite and helpful. He asked me about my day and made sure to provide me the confirmation number to cancelling my account. 5 star customer service for sure!
That’s what we like to hear, Jenna. Our customer service team is always here to help. Thank you for sharing your experience.
Was very satisfied with the site and all the help I received from the staff. Would use it again and would certainly recommend it to others. Thanks!
Hi Susan,
Appreciate the 4 stars, Susan! Happy customers make our days brighter. Thanks!
So I called to cancel a few moments ago and I got a customer service member named William he was probably hands down the easiest and nicest guy iv ever spoken too about caceling an account anywhere if anyone ever has issues or needs to speak to a well trained speaker I hope you get William he was the Bomb thank you brother for all your help today if you read this
-David
Hi Alex,
Thank you so much for sharing your excellent experience with our Customer Service team and with the assistance provided by William. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. We appreciate your detailed feedback, it's very important to us.
I spoke with a woman named Nicole. She was extremely polite, professional and proficient at her job. I was not left waiting long in the online chat for responses and while I had intended to cancel my account, she was able to convince me to keep it at a discounted rate. She was not pushy, it's just she was really good at what she does. I believe this is the first time I have ever had the intent to cancel and then changed my mind. The website itself is a useful tool. The initial $20 was more than I wanted to pay for a resume, but then again, it's a small price to pay for a professional-looking resume.
Hello Dillon,
We’re proud to know that Nicole was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Resume Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with Laura; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.