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Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
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Software was able to help me add information, and it gave me a variety of resume samples to choose from, with excellent formats. However, it that software also didn't allow much flexibility to changes. I had one line left on the first page, that definitely needed to be the first line on page two, and it wouldn't allow me to move it over. I spent several hours fighting the software and wondered if it would have been better, (and obviously cheaper) to just spend that time creating a resume on Microsoft Word. In fact, I may end up doing that tomorrow anyway, and canceling my account.
This website is the first link on page one of google when you type in "free resume builder". It lets you build your resume and waste all your time before realizing they want your money befor even printing or downloading your resume. Any company this dishonest from the get go will receive exactly 0 of my dollars. Thank you and goodbye.
Hi Davis,
We apologize for any confusion this may have caused. We’re sorry to hear that your experience with us left you wanting more. If you have any additional concerns regarding your account, please feel free to contact us at Social@resume-now.com so we can provide with further assistance. Thank you!
Amazing Customer Service, was helped within minutes. Highly Recommend. Super polite, sends links and answers questions directly.
That’s what we like to hear, Marleh. Our customer service team is always here to help. Thank you for sharing your experience.
I had the pleasure of talking to Bryan to cancel my service and he was extremely polite, helpful and attentive! This young man was pleasant and did an excellent job! He definitely made my day. Bc of him I would recommend this service to anyone I know. Thanks Bryan Soto you are the real MVP!
Hi Lin
Thank you for sharing your experience with Bryan; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
Thank you, Luis Miguel! You made it so easy to reverse this unexpected charge. I'm like, stunned at how quick and easy that was. I mean, I didn't even have to fake cry or get fake mad or anything! Kudos kudos kudos
Hi Kyle,
We’re proud to know that Luis Miguel was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
I needed to camcel my subscription and Joyce was very courteous and solved my issue in a timely manner! Keep up the great work Joyce!
Hi Gabrielle,
We’re proud to know that Joyce was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Great product and appreciate the great work of Steven Balanos. Friendly guy with great knowledge! A+
HI Erich,
We’re proud to know that Steven was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Juan was EXTREMELY helpfully with canceling my subscription and getting me what he could give me as a refund for being charged without my knowledge. His supervisor also gave me part of my refund as well. Just waiting on corporate to get me the rest (approx $50). Hopefully corporate will be as kind as their employees and issue the full refund!
Hi Alecis,
Thank you so much for sharing your excellent experience with our Customer Service team and with the assistance provided by Juan. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. We appreciate your detailed feedback, it's very important to us.
I was having problems cancelling my account on my computer and I was helped right away! The woman who helped me over the phone was extremely courteous and willing to help me with everything and answer all of my questions regarding my account and payment!
Hi Meghan,
That’s what we like to hear, Meghan. Our customer service team is always here to help. Thank you for sharing your experience.
The ResumeNow on line tool was great and worked very well. Thank you! Also, customer service on line chat, Emily, was wonderful to work with. Good Job Resume Now Staff!
Just writing this quickly to say their customer service chat is very responsive and helpful. My Rep, Juan Morales was really helpful in my situation of not being able to log in. I wanted to cancel my subscription not because the site was bad, just personal reasons. Very smooth process.
Hi Diego,
Thank you for sharing your experience with Juan, we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
I was able to edit my older resume and add my experience. Then when I couldn't get it to go into chronological order, I used Live Chat. Josue Sanchez got it in order in one minute! Yay! Thank You!
Hi Elaine,
Thank you for sharing your experience with Josue; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
The site is very helpful for resumes. Is a little expensive but they agree to keep me subscribe 1 year for 19.95. :)
Hi Luis,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Easy to create a resume and when I had an issue with billing it was resolved immediately. I will definitely use them in the future.
Hi James!
Thanks for trusting us with helping you build out your resume.
I have used Resume-Now in the past and this time I had a difficult time editing previous resumes and creating a new one. Very frustrating!
Hi Billie,
We're sorry to hear that you're not completely satisfied with our product. While your subscription is still active, we'd love to work with you to help you get a professional resume that fits your needs. You can give us a call at 844-351-7484. Representatives are available from Monday to Friday, 8 AM to 8 PM (CST), Saturdays from 8 AM to 5 PM (CST) and Sundays from 10 AM to 6PM (CST).
Thank you!
They did a wonderful job helping me get my resume done with all the correct wording. They also showed me what was need to do multiple people. My daughter and son both needed a resume done and we got both done and sent out in less than a day Thank you!
Hi Patti,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
I spent $1.95 to try it and made a resume on this website because it showed me that try 14 days, cancel anytime. I was thinking 1.95 is ok to get a resume and I added my card and paid the money. After that, I called them to cancel. They told me that I have no subscriptions until I pay the full access (After 14 days, auto-renews to $29.95 billed every 4 weeks or Automatically renews each year $10.45 monthly.) That's a trick!
Hi Jingwen,
We’re sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account:
Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us so we can provide with further assistance. Thank you!
They advertise that it's free. In fact, it's the first thing that comes up when you Google "Free Resume Builder."
Then in order to print, save, or otherwise use your information they demand a "trial" membership and put that it auto renews for an egregious sum of money in tiny, tiny print.
They are advertising free services merely as a way to get your personal information and charge your bank repeatedly.
Stay away from this garbage.
Hi John,
We would like the opportunity to, respectfully, clarify some of the information. Once the client decides to acquire our services, a welcome screen with billing details is presented. A confirmation email is send to the customer that states: "Your subscription begins immediately and renews automatically" followed by the corresponding date and purchase price. We do offer various options to cancel your account via telephone, LifeChat, or email and It also explains, that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription. Please keep in mind that you needed to cancel the service in order to avoid the charges. This was stated on different stages of your enrollment process and was also informed before and after your credit card information was entered. Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well.
Positive and negative reviews portrayed are from actual customers.
Customer service was great. The service they provide was a great help. Price is right. Fast responses.
Hi Tara,
Appreciate the 5 stars, Tara. Happy customers make our days brighter. Thanks!
The customer service representative was very helpful when I called in to cancel. My daughter had set up a free trial using my credit card, when the free trial ended my card was then charged $19.95/mo plus foreign transaction fee of. 59. The rep cancelled the account, sent me a confirmation email right away. He was very professional and helpful and I appreciated his help.
Thank you, Jasmine, for sharing your positive experience with us. Our Customer Service team is committed to always providing excellent customer service and we feel accomplished knowing that we deliver on our promise. If you need further help, please do not hesitate to contact us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nancy. We're sorry to hear that you're not completely satisfied with our product. While your subscription is still active, we'd love to work with you to help you get a professional resume that fits your needs. You can give us a call at 844-351-7484. Representatives are available from Monday to Friday, 8 AM to 8 PM (CST), Saturdays from 8 AM to 5 PM (CST) and Sundays from 10 AM to 6PM (CST). Thank you!