Restaurant.com

This site is selling coupons to a local restaurant. I purchased on 2/29. On 3/2 I enter the restaurant, ask for my favorite table, the waiter leads me back, I lay the certificate on the table and am told by the server they are not honoring the certificates because Restaurant.com does not pay them for the certificates like they are supposed to and the little restaurant is not making money.

I love our little restaurant, I am not angry at them. So I called the other 2 little restaurants featured on restaurant.com for our area. Guess what? The same thing is happening to them, AND they have requested to be removed from the restaurant.com website and they will not take them off. I have suggested a class action suit and media attention.

Purchased a deal to a restaurant I wanted to try. Upon arriving at the restaurant, I told my server I had a coupon. IMMEDIATELY he asked if I had purchased it from Restaurant.com and apologized for the site's misleading advertisement. He told me they would not be able to accept the coupon and that the manager had decided to pull all coupons for the restaurant off of the web because they have had so many people complain about it. I will NOT use Restaurant again. Period.

I purchased a Restaurant.com certificate for O'maddi's Deli and Cafe in Northfield, VT.

When I presented the restaurant.com certificate for O'maddi's Deli and Cafe in Northfield, VT to the cashier she informed me they no longer accept these!
She said the reason was because too many people have used and re-used these certificates.
She never offered to make it right.

Scam. Someone need to to report them to BBB and we need to file class action against them. There were nothing that said 1 gift certificate per party per month until after you purchase and printed out. Not only you have to spend money to buy the coupon you have to use at least $35 to get your coupon to save you a couple of bucks. It's not saving it's a scheme to make you spend money you don't have. I'm sure restaurant owners are super upset about restaurant.com as well. The only winner is restaurant.com.

I'd used them in the past, and was happy. I bought several of them before I got laid off a while ago, and haven't been dining out for a while. Last week we decided to use one to celebrate my daughter's birthday. Checked on the web site to make sure it was still valid. After a great meal, the restaurant said it wasn't valid any more.

After I got home, I went to their site, filled in the complaint form, and got no response after an entire week. So today I called their 800 number, and all they would do is replace their worthless piece of paper with another worthless piece of paper.

As of this AM, it still shows on their site as valid. Restaurant.com refused to make good on the extrs $25 I spent on dinner because they didn't cancel the coupon off their site.

The won't get any more of my business.

BTW, just talked with the restaurant owner, and she said restaurant.com was terrible to deal with, and offered to make good on their screwup.

I bought four gifts cards and was excited to use them! But three of the four places would not accept them. One said I could only use it for dinner not for lunch, but it didn´t say that ANYWHERE on the site. Another one said the restaurant had a new owner and wasn´t accepting them anymore and the third place said they never gave restaurant.com permission to even sell them, and offered a free appetizer in return. So I basically just wasted my money. It is a SCAM. Will never, ever use them again and I hope enough people give them bad reviews so they go out of business. They are not only scamming consumers, but harming businesses who do not give them permission to even sell things in their name.

Bought "$40 for a $400 Hotel and Resort eGift Card Featuring Hilton Hotels World Wide" from specials.restaurant.com.
When I tried using this gift card at hotelandresortcard.com to book my $400 hotel, they were charging for $45 from my gift card and rest all i have to pay from my credit card. It was feeling like being fooled and send email to restaurant.com to take gift card back and return my money.
They said they cant give my money back instead they give another gift card.

Big scam run by Special.restaurant.com and hotelandresortcard.com, I lost my $40.

I bought vouchers for closed businesses and for businesses that wouldn't even accept the vouchers. I have $35.00 in credit and they will not give cash back, even though all the restaurants in my area are not good ones and I have to spend an extravagant amount to use them. Like $75.00 at a burger joint. THESE VOUCHERS ARE NOT A DEAL! I have asked 3 times to get my money back, but they dance around that subject with another stupid reply. Do not waste your time here. GROUPON is so much better and you can get your money back.

I received 3 $100 gift cards for this site. 3 years later I still have $250 to spend. THE WORST RESTAURANTS TO CHOSE FROM! I have yet to have a good experience at one.
They make it seem like its a great discount but it turns out to be only about 15% off regular price and you've obligated yourself to have to eat at a dive you would not have ever chosen if not for the discount. It doesn't cover tax or tip. I have had horrible service and horrible food and then they add on a mandatory 18% gratuity because your using this coupon.

Was told by a co-worker of the site so I thought I'd give it a shot. Bought a $25 coupon for $2 with the understanding that 1. Had to spend a minimun of $35,2. Had to pay a 18% gratuity, 3. I had to notify the restaurant of my intent to use the coupon before ordering...

Upon my arrival at the restaurant I was immediately told that I had to spend $50 vice $35 so instead of paying $12 for a $25 coupon I had to pay $40. Tack on the 18% gratuity for below standard service and I don't think the deal is as good as advertised.

Finally, I must point out that the owner of the restaurant went out of his way to say he felt that restaurant.com wasn't upfront about what he was signing up for and that he was cancelling his contract as soon as it expired.

There is no such thing as something too good to be true and this is website is a prime example.

I bought 2 certificates here and went to the restaurant and was told they do not accept the certificates the restaurant said they have asked this company many times to pull their ad but obviously it wasn't pulled which I beleive considering I've reached out 3 times asking for a refund on selling me something that wasn't valid and they have never reached out to me once. Beware and save your money they sell items that aren't even valid.

Today, 6/19/2020 I took my family to eat at this Arby's location which locates in Frisco Texas (Store #7858). We came inside to order instead of drive thru service. One of your worker in the kitchen did not comply/practice with COVID-19 higiene requirement during preparing our sandwiches.
All of my family members saw he did not wear mask and gloves when handling roasted beef and buns!
I politely notified/ reminded him to wear gloves and he made a very unprofessional comment.
This basic higiene practice and customer service's ethical is not acceptable especially during COVID-19 prevention.