Restaurant.com

The regulations on redeeming gift cards, credits, etc. are absolutely ridiculous. They figured out a way to get people to invest into their garbage and then still pay more money when you use their "product". Run far away!

This is a great concept in theory, but after all the fine print, lack of customer service, slow website, and horrible app... it just isn't worth it. Nothing works correctly, can't even log in using the user name and password, can only use Facebook.

Bought 4 tickets to see Wicked and promotion included a free CD. No CD. Waited for 6 months and have contacted customer service several times. Also difficult to find restaurants taking $50 e-certificates. Seats cost the same throughout Ticket Master and you get to pick your seats.

I have $500 worth of "Certificates" that are actually only buy one-get one coupons, if the restaurants will even take them. Most restaurants are fly-by-night or hole-in-the -wall operations anyway. No refunds. I'm just out 500 bucks!

We were totally not aware that you can only use one Certificate per visit.
Nothing wrong with having that rule but it should be "crystal" clear when you purchase multiple certificates for the same restaurant.

Hard to understand how this operation remains in business & has not been forced to close.
They do not list a phone # for obvious reasons, since it helps shield them from angry customers. All email contacts receive a totally USELESS canned response. You can send 10 different inquiries & received the same, exact canned reply. Stay away!

You go to a restaurant and order and then get told the certificates are not any good there. Or show up to an abandon building. Terrible. No response from them on this issue. Likely going out of business soon.

Restaurant I had certificate for closed, unable to exchange certificate. Have called the "Help" line several times never an answer after 30 minute or more wait. Total rip off site please don't waste your money.

I received two $50.00 gift cards from a windshield replacement service in the Tampa, Fl. Area, in October 2014. I have not found a restaurant worth going out to eat at that accepts Restaurant.com as of this date. Don't waste your time or money on Restaurant.com.

I got a $100 voucher card. It appears to be useless. Hardly any restaurant's near me and the ones available are bar and grill types. Anyway, their website will not accept my code #. Either a poorly executed attempt at a start up business or a scam designed to steal peoples money. I'm thinking the latter.

I bought certificates for places we enjoy in our neighborhood. Unfortunately some places no longer take coupons (even though California law prohibits) the choices to exchange close to us are places we'd never go to. One place has rats! They need to be sure the restaurant they're selling is not a health hazard. Maybe they should check Yelp reviews for restaurants. $200+- of my money down the tubes.

If you see an offer for any specials listed in conjunction with a restaurant.com certificate ignore it! I mean that! You can never redeem the special and no one at restaurant.com will ever answer your email. It has happened to me two times. Never again!

Received 3 Promotional codes when purchased new product at Sam's Club. Entered in my 2 gift cards/Codes and it tells me the codes have already been redeemed. Zero balance! I entered them several times but a red error box appears that tells you the cards were already used.
Emailed customer help, and they sent an automated message on how to enter in the gift card. This place should be out.

This site is poorly maintained. A large number of restaurants listed are out of business or dont take them anymore. Impossible to contact Restaurant.com people due to their message system not working. It's like Russian roulette when you buy a certificate from them.