Restaurant.com

Food was horrendous. I bought a burger ($18), it was on a stale bun (the kind that falls apart when you hold it), they put two thin dried nasty burgers that were made a week ago. I could not eat it, I tried like hell cuz I was hungry and I had a long flight, I still have the taste in my mouth, and I tell you, it takes a lot for me to complain, I have never written a review on a restaurant before in my life. My cousin bought a grilled fish sandwich. He didn't even try to eat it as it was dry and looked like it sat on the counter over night. I wish I would have done the same, oh how I wish! But I can't, so all I can do now is warn other travelers not to give hard earned $ to this place. Go to McDonald's instead, it will be 1000x's better I promise below is the receipt that I was given from my cousins fish sandwich return. Since you order and purchase online at the table, I don't have a receipt (except for my credit card)

Should have read reviews. Bought certificates and gift cards. First restaurant said they quit taking these 2 years ago. Only 8 restaurants on the list. 2 restaurants did take certificates- 2 restaurants have closed. No one has taken gift cards so far. App and website are totally rediculous to navigate and keep sending you back to same place after having you put in your password again and again. Do not buy!

Review of Restaurant.com. There is no deal for the consumer here for the most part. Spent $10 for a $25 certificate. I had to spend at least $35 for the dinner... but of course due to the restaurant's menu prices I had to spend $45... then had to pay a high NY tax rate on that... and tip of 18% was automatically added to $45 bucks dinner for two (for practically no service)... and for cheap Mexican food. Where is the deal? Perhaps if you are spending 50 on steak and lobster it would have been worth it, but then again... for 2 dinner's I would have had to spend $100... so buyer BEWARE!

I have a new credit of $25 with this company because several years ago I bought a coupon and when we went to the bbq place, they would only accept it if we spent double the $25 and not the $35 it stated, We couldn't eat that much and they didn't allow take-out with coupon. Even though they are a walk-up order and do drop off your food, you get your own drinks, napkins, etc. I was told they still added in the 18% tip as stated on coupon. Needless to say, we left. Now this credit shows up years later, but with my special code, I pay the same for the coupon as its value. Why would I want to hassle with ordering extra food and paying dollar for dollar for a coupon? Some of it was my money in the first place, but I marked it up to a lost cause a long time ago. Restaurant.com may not be a scam, but is definitely a bit shady.

We got our "gift certificates" from making a purchase of at least $75 at Motherhood Maternity. We searched the store to find items we really didn't need to hit that amount because receiving $50 in gift cards to restaurants sounded logical. The choices of restaurants are lame and there is only about 1 or 2 options local otherwise you have to drive over an hour to find one of the restaurants listed. We used our first one at a bar/restaurant that does not serve good food at all. It was a joke - only served pizza and appetizers. We had to spend at least $50 to get the $25 off. So we bought two pizzas to take home and a bunch of appetizers. NOT worth the money at all and this whole service is a rip off. Wish I could give less than a star.

If I could give them a -10 I would!
It says no where when purchasing the certificates that you can only use 1/purchase. I purchased 100.00 worth of certificates for a restaurant while on vacation only to be told I can use 1 25.00 certificate/visit and even per month!
WTF am I going to do with the other 75.00 I have there.
It doesn't explain this until after the purchase has been made! GO TO HELL RESTAURANT.COM
I'm on vacation and nearly broke my bank buying the certificates then had to still pay 100.00 for my meal!

Entered in my 2 gift cards and when I went to redeem they were gone! No balance! Entered them in again and there was an error that the cards were already used. But I never used them.

Emailed customer help, and they sent what seemed to be an automated message on how to enter in the gift card. Emailed them 2 more times and nothing, no response.

This garbage site seems like a major scam.

The complete lack of any customer service and the website's constant failure to hold information makes this the worst possible way to spend you time or money.

The certificate I got for $100 was deleted at least 6 times and I have only been able to use it once.

RUN! RUN! RUN AWAY!

This is probably the most annoying thing I've ever done. Downloaded the app, unable to navigate it. It was impossible to find anything because the window was huge and couldn't shrink it. Okay, went to the PC to the website. Again the most ridiculous attempt to locate a simple restaurant somewhere near me. It would not go to any location except New York and I am in Florida. I gave up. Have two 25.00 "gift cards" or coupons from my bank that are absolutely a waste of time.

I bought a $75 gift certificate for a restaurant and took the whole office to a nice luncheon. When we got there the restaurant said they didn't accept these certificates for lunch.

I'm very aware of the rules and limitations on all of the restaurant.com certificates and specifically looked for this limitation. On all other restaurants that have a dinner only limitation it specifically says "not valid for lunch" or "dinner only". This was not the case for this restaurant.

When I notified restaurant.com they said too bad, we'll credit your account. I didn't want a credit, I want my money back. Sorry... if you didn't read our 9 page legal contract, but please try again. I guess next time I should contact an attorney before I make a $30 restauranat.com purchase. That's not gonna happen because I will NEVER make another purchase from Restaurant.com.

I exchanged my United Mileage for pieces of trash! We went to one restaurant and the owner said she never authorized to be on restaurant.com and won't accept my coupon. I exchanged the amount to another restaurant on the list. I got smart and called ahead before I went only to find out they don't take the coupon, too! Then why is the restaurant still on the list? There's also no decent places to choose from. I should of just redeem magazines instead of useless certificates!

United Airlines offers a Restaurant.com diner's certificate as a way to extend the expiration of miles. I bought one several years ago for 500 miles. Am now looking into using it. But am finding out that I need to spend $50+ in order to use the $25. That was not my understanding when I first bought the certificate with miles. Apparently, I am not the only one having problems with this certificate. 81% of the reviews on Sitejabber.com gave Restaurant.com 1 star and called it a "scam".

I just spoke with MileagePlus customer service and got my 500 miles credited back to me which was the correct thing to do.

But shame on you, United Airlines, for continuing to offer such a scam product.

These certificates can save you a lot of money and have saved me a lot over the years if used properly.

The main thing that I learned when planning on using these is to ALWAYS call the restaurant you are going to attend. Either they will say YES or NO. And always get the employees name that confirms if they say they will accept coupon.

After learning to do this small action before going out for dinner I have had great success with this company.