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ReShip has a rating of 1.9 stars from 299 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ReShip most frequently mention customer service, credit card, and last time problems. ReShip ranks 98th among Mail Forwarding sites.
This company does not typically respond to reviews
So. I've won an auction on eBay and the seller turned out to be sending only in the UK while I was in Israel. So I've started looking for services to help me get the parcel. At first I wanted to use uships but they didn't answer my questions quick enough so I found Reship app, which by the way look very professional and without hesitation used their service. And only then. I've decided to read reviews and there I've already got in peace with the thought I'll never receive the parcel. So many people saying it's scam. But guys. It's been like 3 weeks and I've got my parcel. Not broken, not stolen. I'm confused. And because of their promo code I've payed around 10$ for their services and around 30$ for the shipping. All I'm saying there's hope. Maybe there were people who lost money because of them, and that's really sucks. I thing these guys do have a potential. I'm just really happy I've got the parcel after thinking or I will never get it or they will steal part of it or they will make me pay hundreds of dollars for the shipping. Yet nothing happened. And also take into the account it was a single personal package, not a business orders or something.
According to their website, they sent package to Postnl on 24 Feb. Now 10 March and package has not even left the USA. How can it possibly take so long!
So. I've won an auction on eBay and the seller turned out to be sending only in the UK while I was in Israel. So I've started looking for services to help me get the parcel.
At first I wanted to use uships but they didn't answer my questions quick enough so I found Reship app, which by the way look very professional and without hesitation used their service.
And only then. I've decided to read reviews and there I've already got in peace with the thought I'll never receive the parcel. So many people saying it's scam.
But guys. It's been like 3 weeks and I've got my parcel. Not broken, not stolen. I'm confused.
And because of their promo code I've payed around 10$ for their services and around 30$ for the shipping.
All I'm saying there's hope.
Maybe there were people who lost money because of them, and that's really sucks.
I thing these guys do have a potential.
I'm just really happy I've got the parcel after thinking or I will never get it or they will steal part of it or they will make me pay hundreds of dollars for the shipping.
Yet nothing happened.
And also take into the account it was a single personal package, not a business orders or something.
Tip for consumers:
You ca. give them a chance, they are still operating, even tho it might not seem so.
Products used:
Reshipping
Over the past 10 years, more than hundreds of packages have been received without major incident. There were a few small issues, but all of them were resolved.
Pros: 60 days storage, reasonable shipping rates compare to other reshipper.
Cons: customer service could be improved.
Products used:
Freight forward
I have been using the reship.com few times., it is really nice and fast service! Always will notify me immediately once they receive my parcel! Well done! Great one!
I just used this service for the first time and am more than happy with the result.
I was looking to have a parcel delivered from Canada to Malta, Europe. As soon as the parcel arrived at the Reship center I received a photo as evidence of safe arrival (photo attached below). As soon as I provided the forwarding address the parcel was on the move again with an UPS tracking number to allow me to track it to my front door.
The parcel arrived a day early so I am more than happy to recommend the company and will be using them again!
Great customer service, I have used their chat system many times when I had questions. Responses are very quick and answer my questions well. The dashboard is organized and is easy to use, and is great for reshipping.
Products used:
Reshipping
Ordered something from BC that wouldn't ship to Ontario (it's like we are living in the 90's). For some reason the store had no issues shipping to the USA, go figure. So I signed up for ReShip and got the British Columbia store to ship to the US Address. And now my package is on it's way to me in Ontario Canada.
The pictures that they sent were ok quality (probably taken with an older phone camera so it's not the best quality) but it's free, so not expecting super high res images here.
Shipping fees for my item from the USA To Canada is ok, I did the pre-calculation and knew what I was going to spend, so no surprises. I think if you do your research and find out details before proceeding there isn't any problems.
Had many questions prior to ordering and using their service, the online customer service tool was easy to use and they answered all my questions I has. I would recommend them again.
Tip for consumers:
Ask Questions and use their chipping calculator so that you don't get big surprise.
Products used:
Res-hip service to receive goods from the USA to Canada
Now that even eBay and B&H is charging state taxes to WA, some items are actually cheaper to go thru OR. I tried ReShip and it is great. Fast online tracking of the steps are reassuring. No need to give out your passport as in other stupid competitors, or those who don't even have a proper website.
I can take advantage of buying bargains only available in the USA.
RESHIP is my good partner in bargain hunting.
Was as easy as it sounds. Had shipment sent to my mailbox, received an email notification, choose shipping address to forward and boom arrived quickly!
Loved it!
Few years member and I have to say this is the best Reship service that I received.
Honest and absolutely great Team.
God bless Reship Team. Stay safe& Healthy.
I wish you guys all of the best.
We thank you very much.
So I had a VERY positive experience with this company. Set up a free account. They give you a local address (I needed a UK address). I ordered what I needed and had it shipped to my personal reship address. The website I ordered from allows payment from a US address so that was not an issue. Reship does offer the ability for you to have them order it for you in case the company you are ordering from doesn't offer international address payments. But I didn't need that.
Within 20 minutes of them receiving the item (I was tracking it through the company I ordered from), they sent me a message saying they received the items. When they receive your product, they open it to take a picture to provide you proof of items received. They weigh the product and you choose how you want the item(s) shipped.
By default, all shipments to US from UK through them are all express so don't be shocked on the cost. Their costs are spot on with if you shipped through UPS directly. They have their $10 of fees (which I knew about) and offer insurance. The only costs above shipping costs are their fees. This was all on a Friday (late) so UPS picked up my package on the following Monday and I received it today (Wednesday). I will use them again. I thought their service was amazing.
Tip for consumers:
There are shipping costs involved on top of their fees (which they make very clear on their site before you sign up). I found their fees to be low and the shipping cost is what it is because that is what it costs to ship something via air from one continent to another. It's the cost of doing business internationally. Do not leave a bad review because of shipping costs.
Reship purchased a rare copy of a classical music magazine for me from a US retailer who was not willing to mail it directly to me in the UK. It arrived in excellent condition, well-wrapped, and within five days of purchase, and I was able to track its progress at every stage. I was impressed with the service and emailed Reship to tell them so. Shall certainly use Reship again in a similar circumstance.
I had a large cat tree shipped from USA to Canada through ReShip. I was a little sceptical about this service after a bad experience with one of their competitors (Viabox, with excessive overcharges...) Everything went fine with ReShip, with a quite accurate price evaluation with their shipping calculator, with no bad surprise. Recommended! Thanks!
I was so excited to be able to order something from a Canadian website and get it delivered to the US through ReShip! They were super fast and as soon as my package arrived they took a picture, sent it to me and gave me my shipping options. I will definitely be using this service frequently.
Reship deserves a 5 star rating due to its excellent and professional service. I will definitely use Reship again.
ReShip is a very affordable and secure method to ship items from Canada to the USA. The tracking provided in Canada is stellar and with updates throughout the day.
Then it hits the US. Its at that point everyone is at the mercy of the United States Post Office tracking system... and the "known" USPS issues
I would absolutely continue to utilize ReShip and recommend them to family, friends and business associates.
Great service and excellent technical support. Highly recommended. You only know if a company is good when trouble happens and you need their help to sort it out. You won't get disappointed with Reship in this regard.
Excellent service extremely fast and efficient.up to the minute information on your goods during your order processing
I have used this reship and find it great for the little bit they charge. Sometimes you can't purchase certain items in Canada but can in the US and that is where this service sure comes in handy. I think it is great.
Thanks to reship i can buy books from every corner of the world. The shipping cost may vary but the package always came in handy. Thanks a lot reship.
I have used reship a few times with plenty of information and no problems getting my parcel shipped
Thanks
Excellent price and fast services, with a good client support, I recommended Reship, my second order.
Over the last few years I have used this site about 7 times. I have not had an issue with any of the deliveries. If you want to contact support they answer very quickly, I found at least within 24 hours for email and uniquely you can also get them on the phone. Also used their consolidation option which seriously saves on delivery charges. Would recommend.
Fast, inexpensive shipping to Australia. American prices and products are so much better than what we have in Australia.
For the small recship fee, I can now shop for products that were beyond my reach.
Gain trust and grow your business with customer reviews.
We provide customers low-cost mailbox addresses in USA, Canada and UK with which they can receive, consolidate and forward packages on to anywhere in the world from the comfort of their home using our online portal. We offer a wide range of discounted rates on most major carriers.
Hello James, Thank you for your feedback. At reship we strive to continue to improve our customer service along with working to negotiate lower rates with our carriers to pass along to our customers