Reservation Desk has a rating of 4.5 stars from 7,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Good experience easy process to get reservations done for an area not familiar
Good when making my reservation on line. Very easy.
Thanks for your review, Diane. We are happy you had a good experience using our website.
Easy and quick, convenient experience that took no time at all
Nataliya, Thanks for your review of the booking process.
Simple so far, no problems with anything on the site. Would use again
Thank you for your review of the booking process.
Very Satisfied. Would use again for business travel.
Nice vert pleased you get to this week with the best
Our experience was Very easy to use and timely. We had never used the Reservation Desk.
Relatively easy reservation process. Hoping the hotel is adequate for my need.
Bradley, Thanks for your review of the booking process.
Easy and appreciate the discount. Confirmation came quickly.
Sherstin, Thanks for your review of the booking process.
Very easy to do, options were clear & direct. I didn't encounter any confusing questions
Worked fine. Saved a little money. I would use again.
Jeff, Thanks for your review of the booking process.
The Gibson Inn has a very good reservation system. Thank you!
Very Easy booking on line. Took me barely 5 minutes, no issues of any kind.
Ricky, Thanks for your review of the booking process.
It was easy! So far its good! But we are not there yet...
Thanks!
Thank you for your review of the booking process.
Easy! Fast and rates are good!
Only thing not so good is the cancellation time...
Thanks!
Fast, Quick and easy way to reserve a room. Thanks for your great service
Need rooms close/adjoined together wish there was a option for that.
We apologize for the hold time you experienced. We are always happy to help our customers and sometimes we do experience a lot of calls. If helpful, please note our email address at support@reservationcounter.com or support@reservationdesk.com.
Easy and fast, reasonably priced, close to interesting places, centrally located
Julie, Thanks for your review of the booking process.
The website was pretty straight forward and easy to navigate.
Scott, Thanks for your review of the booking process.
We're pleased with the room choice—taxes are high, though. G
Thank you for taking the time to let us know about your experience. The prices quoted are directly from our hotel suppliers and can change as demand for rooms increases. Taxes and fees are dictated by the hotel suppliers and are not itemized when we receive them. Your total price includes taxes and fees required to complete your reservation. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Answer: It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
Answer: They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
Answer: You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
Thank you for your review of the booking process.