Reservation Desk has a rating of 4.5 stars from 7,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Good until I got billed over $14.00 to do the booking
Easy to book which I absolutely love. The photos are awesome.
Donna, Thanks for your review of the booking process.
It was quick, fast, and easy to book these reservations online.
Stayed before, always have a good experience there. Hotel is convenient for my travels.
Susan, Thanks for your review
Easy reservation. Convenient. Informative. Fast. Completed in la few minutes.
Fast and easy was very satisfied with the whole experience
Easy to reserve and helpful. The site was good with no issues
Celestino, Thank you for your review and sharing your experience. We love hearing from our customers.
No problems, very easy and simple. Just needed one night
Very good thanks for asking but I don't have any more comments.
Sylvia, Thanks for your review
Intuitive, clear. Wd like options for rooms with 1 queen/king bed.
Not a regular online user but this was easy... good for me... thanks to y'all
Extremely easy to process reservation. Could not be happier
Ron, Thanks for your review of the booking process.
Easy to Make a Reservation. Using the online portal.
Evelyn, Thanks for your review of the booking process.
Easy booking, rates are cheaper than what I have found so far
Consetta, Thanks for your review of the booking process.
Quick and easy! Didn't take long to get the confirmation email.
Janice, Thanks for your review of the booking process.
Easy to make reservation. Found room availability and pricing with no problem.
Kathleen, Thanks for your review of the booking process.
Good easy to make reservation and why do I need 50 characters or more
Thank you for your review of the booking process.
Easy booking
Need better pictures of view from rooms
Answer: It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
Answer: They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
Answer: You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
Thank you for your review and sharing your experience. Like many booking agencies, we charge a service fee to be able to provide 24/7 customer support. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.