business logo of Reservation Desk

Reservation Desk

Overview

Reservation Desk has a rating of 4.5 stars from 7,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.

service
331
value
236
shipping
86
returns
143
quality
2,801
This company responds to reviews on average within 2 days

Instant Feedback

59,485 reviews
+84
How would you rate Reservation Desk?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow John Q.
Unfollow John Q.
Send Message
Share Review
Report Review

Service charge ubexpected
April 4, 2022
Updated review

Good until I got billed over $14.00 to do the booking

Date of experience: March 5, 2022
Sandra W. Reservation Desk Rep
over a year old

Thank you for your review and sharing your experience. Like many booking agencies, we charge a service fee to be able to provide 24/7 customer support. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.


Very straight forward
March 4, 2022
Previous review

Very straight forward

Date of experience: March 4, 2022
Texas
1 review
0 helpful votes
Follow Donna L.
Unfollow Donna L.
Send Message
Share Review
Report Review

Very Affordable
March 4, 2022

Easy to book which I absolutely love. The photos are awesome.

Date of experience: March 4, 2022
Sandra W. Reservation Desk Rep
over a year old

Donna, Thanks for your review of the booking process.

Arizona
2 reviews
0 helpful votes
Follow Lynette V.
Unfollow Lynette V.
Send Message
Share Review
Report Review

Easy and done
July 2, 2022

It was quick, fast, and easy to book these reservations online.

Date of experience: July 2, 2022
North Carolina
1 review
0 helpful votes
Follow Susan D.
Unfollow Susan D.
Send Message
Share Review
Report Review

Satisfied.
January 10, 2022

Stayed before, always have a good experience there. Hotel is convenient for my travels.

Date of experience: January 10, 2022
Sandra W. Reservation Desk Rep
over a year old

Susan, Thanks for your review

Canada
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Send Message
Share Review
Report Review

Booking.
May 1, 2022

Easy to book. Did not have any issues with the site.

Date of experience: May 1, 2022
California
1 review
0 helpful votes
Follow sally U.
Unfollow sally U.
Send Message
Share Review
Report Review

Easy reservations
April 30, 2022

Easy reservation. Convenient. Informative. Fast. Completed in la few minutes.

Date of experience: April 30, 2022
Pennsylvania
1 review
0 helpful votes
Follow Suzanne V.
Unfollow Suzanne V.
Send Message
Share Review
Report Review

Needed a room desperately
May 1, 2022

Fast and easy was very satisfied with the whole experience

Date of experience: May 1, 2022
Tennessee
1 review
0 helpful votes
Follow Celestino A.
Unfollow Celestino A.
Send Message
Share Review
Report Review

Great
November 24, 2021

Easy to reserve and helpful. The site was good with no issues

Date of experience: November 24, 2021
Sandra W. Reservation Desk Rep
over a year old

Celestino, Thank you for your review and sharing your experience. We love hearing from our customers.

Pennsylvania
1 review
0 helpful votes
Follow Robin Y.
Unfollow Robin Y.
Send Message
Share Review
Report Review

No problem
April 30, 2022

No problems, very easy and simple. Just needed one night

Date of experience: April 30, 2022
California
1 review
0 helpful votes
Follow Sylvia B.
Unfollow Sylvia B.
Send Message
Share Review
Report Review

Thanks
December 25, 2021

Very good thanks for asking but I don't have any more comments.

Date of experience: December 25, 2021
Sandra W. Reservation Desk Rep
over a year old

Sylvia, Thanks for your review

Kentucky
1 review
0 helpful votes
Follow kotagal D.
Unfollow kotagal D.
Send Message
Share Review
Report Review

Booking ease
March 7, 2022

Intuitive, clear. Wd like options for rooms with 1 queen/king bed.

Date of experience: March 7, 2022
Texas
1 review
0 helpful votes
Follow MaryLou D.
Unfollow MaryLou D.
Send Message
Share Review
Report Review

Reservation Online
April 9, 2022

Not a regular online user but this was easy... good for me... thanks to y'all

Date of experience: April 9, 2022
Michigan
2 reviews
0 helpful votes
Follow Ron F.
Unfollow Ron F.
Send Message
Share Review
Report Review

Awsome
March 6, 2022

Extremely easy to process reservation. Could not be happier

Date of experience: March 6, 2022
Sandra W. Reservation Desk Rep
over a year old

Ron, Thanks for your review of the booking process.

North Carolina
3 reviews
0 helpful votes
Follow Evelyn M.
Unfollow Evelyn M.
Send Message
Share Review
Report Review

Wait til I reach the hotel desk.
March 4, 2022

Easy to Make a Reservation. Using the online portal.

Date of experience: March 4, 2022
Sandra W. Reservation Desk Rep
over a year old

Evelyn, Thanks for your review of the booking process.

Tennessee
1 review
0 helpful votes
Follow Andew P.
Unfollow Andew P.
Send Message
Share Review
Report Review

O hotel
March 26, 2022

Ok so far, well see when we're done. **************213

Date of experience: March 26, 2022
Sandra W. Reservation Desk Rep
over a year old

Thank you for your review.

Wisconsin
1 review
0 helpful votes
Follow Consetta S.
Unfollow Consetta S.
Send Message
Share Review
Report Review

Very nice
March 5, 2022

Easy booking, rates are cheaper than what I have found so far

Date of experience: March 5, 2022
Sandra W. Reservation Desk Rep
over a year old

Consetta, Thanks for your review of the booking process.

Texas
1 review
0 helpful votes
Follow Janice V.
Unfollow Janice V.
Send Message
Share Review
Report Review

Easy reservation process
March 4, 2022

Quick and easy! Didn't take long to get the confirmation email.

Date of experience: March 4, 2022
Sandra W. Reservation Desk Rep
over a year old

Janice, Thanks for your review of the booking process.

Florida
2 reviews
0 helpful votes
Follow Kathleen X.
Unfollow Kathleen X.
Send Message
Share Review
Report Review

Easy reservation process
March 17, 2022

Easy to make reservation. Found room availability and pricing with no problem.

Date of experience: March 17, 2022
Sandra W. Reservation Desk Rep
over a year old

Kathleen, Thanks for your review of the booking process.

Canada
1 review
0 helpful votes
Follow Joseph N.
Unfollow Joseph N.
Send Message
Share Review
Report Review

Good
July 29, 2022
Updated review

Good easy to make reservation and why do I need 50 characters or more

Date of experience: July 29, 2022
Sandra W. Reservation Desk Rep
over a year old

Thank you for your review of the booking process.


Good easy to make reservation
July 27, 2022
Previous review

Good easy to make reservation

Date of experience: July 27, 2022
Canada
1 review
0 helpful votes
Follow Rob G.
Unfollow Rob G.
Send Message
Share Review
Report Review

Easy booking
Need better pictures of view from rooms

Date of experience: February 18, 2022