Overview
Reservation Counter has a rating of 4.5 stars from 4,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.
Instant Feedback
Everything was self explanatory and smooth. Room rate was good. Excellent service overall
They do not let you know up front it is not refundable, will never use them againactually
Thank you for your feedback, Robert. We understand how frustrating this situation might be, and we sincerely apologize for any inconvenience caused. Our cancellation policies vary depending on the hotel, as each property sets its own terms and conditions for reservations. In many cases, nonrefundable bookings are offered to provide customers with special rates, but we apologize if this was unclear at the time of booking. If you need assistance with your reservation, please don’t hesitate to contact us at support@reservationcounter.com. We're here to help!
The booking process was straightforward and simple and just took a minute. As always, very impressed.
Thank you for taking the time to leave us a review, Gordan. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
First time I use this service and it was quick and easy. I received a response almost instantly.
Thank you for leaving a review, Colette! We love our first-time customers and truly appreciate your feedback. It's great to know that your experience with us was positive, and we look forward to your next booking!
Fine experience though I did not know I was booking on s third party site
Thank you for your review, Charlene. We sincerely apologize for any confusion between the hotel and our booking service. Our platform, Reservation Counter, is an online travel agency that offers listings for over 200,000 hotels worldwide. We are pleased you decided to book with us.
It was easy peasy. Seemed to work fine. I guess I'll find out when I get there and try to check in.
Thank you for taking the time to leave a review, James. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys a booking process that is effortless and hassle-free. We look forward to your next booking with us!
The reservation process was very easy and we are excited for our trip to Ocean City. We haven't been there in years
Thank you for choosing to book with us, Sherrie. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
I had no issues booking my reservation. The website was very informative and when I called the front desk to inquire about shuttles they were very helpful.
Production services excellent Great website to use and his work very excellent.
Thank you for taking the time to leave us a review, David. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
This my 2nd time booking and it work great
Booking our room was quick and easy access. Easy to use the website. Love the free breakfast.
Thank you for your review, Debra. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Very easy to book a room, not a bunch of questions, to pick the date I needed.
Thank you for taking the time to leave us a review, George. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
Very user-friendly and quick loading. Fast and painless experience. Thank you kindly.
You're welcome! Thank you for taking the time to leave us a review, Wyatt. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
The site was easy to use and had all the information I needed to make my selections.
Thank you for taking the time to leave a review, Ginger. We're delighted to know you found our website easy to use. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
Needed a place to stay for 3 nights and was able to get what I needed.
Thank you for choosing to book with us, Irene. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
It was simple to book online and will continue to do so. Easy and quick response.
Thank you for taking the time to leave us a review, Philip. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
I have not yet stay there, there for I can't give a review on my experience
Thank you for choosing to book with us, Earl. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Great get away for a quick stay with littles for a swim/ The kids love it.
Thanks for your review, Kathy. We truly appreciate your business and are grateful that you decided to book with us.
It was very easy to used. I did it have any issues. And I will recommend
Thank you for taking the time to share your feedback regarding the booking process, Victor. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
It was quick and easy. I appreciate the easy process and look forward to my stay!
Thank you for your review, Patricia. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
Prompts were easy to follow. Appreciate the confirmation going to my text.
Thank you for taking the time to leave us a review, Bonnie! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave us a review, Prasanth. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!